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Skills

  • Conflict mediation and dispute resolution
  • Profit improvements
  • Wellness services
  • Inventory and restocking
  • Performance improvement strategies
  • Drug inventory management
  • Immunizations
  • Onboarding and orientation process improvement
  • Process optimization
  • Document management workflow automation

Work Experiences

  • Improved locomotive material expense tracking by 9%.
  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Invented
  • Responded quickly to customer concerns and resolved framework issues using quality assurance and client relations.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Solved
  • Guided
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.

Summaries

  • Team leadership and data analysis experts.
  • Coordinate patient admission and discharge.
  • Deadline-driven
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a metric position with a forward-thinking organization.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Ambitious
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with IT to design a customized credentialing dashboard that tracked real-time progress, improving project visibility for stakeholders.
  • Established a proactive credentialing renewal tracking program, resulting in a 19% reduction in late submissions across the provider network.
  • Facilitated membership verification for more than 15 providers, securing adherence to insurance and government compliance regulations.
  • Conducted regular audits of the credentialing database, identifying and resolving discrepancies, contributing to the organization's flawless compliance record.
  • Championed the implementation of a new credentialing software that reduced manual entry errors by 80%, leading to faster staff approval times.
  • Partnered with cross-functional teams to modernize credentialing workflows, accelerating provider clearance by 13 days.
  • Optimized the multi-state medical licensing renewal process, cutting down approval delays by 9 days.
  • Collaborated with team of 10 in the development of initiative.
  • Directed the clean-up and reorganization of over 8 credential files, improving overall department readiness for audits.

Affiliations

  • Association for Computing Machinery
  • American Case Management Association (ACMA)
  • Society for Human Resource Management (SHRM)
  • Professional Association of Health Care Office Management (PAHCOM)
  • American Marketing Association
  • Healthcare Compliance Association (HCCA)
  • Physician Assistant Education Association (PAEA)
  • Federation of State Medical Boards (FSMB)
  • American Association for Physician Leadership (AAPL)
  • Rotary International

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Certified Provider Credentialing Specialist (CPCS) by National Association Medical Staff Services 2022
  • Certified Physician Recruiter (CPR) by Vantage
  • Certified Healthcare Administrative Professional (cHAP) by process
  • OSHA Healthcare Compliance Officer Certification
  • Healthcare Compliance Certification (HCC) by Lakeside Partners
  • Certified Medical Administrative Assistant (CMAA) by Ironclad Systems
  • Certified Medical Staff Services Coordinator (CMSC) by National Association Medical Staff Services Ironclad Systems
  • ServSafe

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