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Skills

  • Procedure reviewing
  • Project organization
  • Business growth forecasting
  • Business partnerships with startups
  • Key account management
  • Revenue forecasting
  • Team building
  • Budgets
  • Strategic planning and execution
  • Client Acquisition and Retention

Work Experiences

  • Achieved $7 in new revenue.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Boosted engagement through the implementation of a cross-platform outreach strategy, achieving an additional 22% in referral traffic.
  • Contributed to a steady 33% year-over-year increase in lead generation.
  • Achieved results over three years.
  • Contributed to product development by providing market insights, resulting in ServiceNow development relevant to customer demands.
  • Boosted engagement through a cross-platform outreach strategy.
  • Authored proposals and presentations, securing successful partnerships worth a collective total of $12 over initiative.
  • Authored proposals and presentations.
  • Achieved a $46,000 improvement in revenue.

Summaries

  • Conducted targeted business development activities.
  • Achieved revenue increases of 15%.
  • Analyzed competitor activity.
  • Client-focused Associate Business Development Manager.
  • Boosted client engagement by 59%.
  • Achieved results within the first 7 months.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished at negotiating large-scale contracts.
  • Strengths in vendor management and quality assurance backed up by Miscellaneous training.
  • Adaptable Associate Business Development Manager.

Accomplishments

  • Built a referral-based lead generation program, resulting in 9% of new business being sourced through referrals, increasing client retention.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Orchestrated product launch in key international markets, achieving 67% sales growth in unfamiliar territories within the first 6 months.
  • Provided leadership during strategic annual planning sessions, facilitating the development of targeted growth goals that led to a 73% revenue boost.
  • Reduced non-engaged customer base by 75%, generating over $5 in up-sell/cross-sell opportunities within 6 months.
  • Revamped financial forecasting models, improving revenue predictability by 60% and aiding long-term strategic planning.
  • Collaborated with product development teams to address customer feedback, improving product satisfaction rates by 31%.
  • Enhanced revenue forecasting accuracy using advanced financial modeling frameworks, reducing budget variances by 66%.
  • Formulated and executed territory expansion strategy, adding 8 new regions and driving incremental revenue of $18.

Affiliations

  • Society of Women Engineers
  • American Medical Informatics Association
  • American Marketing Association (AMA)
  • National Association for Business Economists (NABE)
  • Strategic and Competitive Intelligence Professionals (SCIP)
  • Business Marketing Association (BMA)
  • Business Networking International (BNI)
  • American Marketing Association
  • Association of Strategic Alliance Professionals (ASAP)
  • Project Management Institute (PMI)

Certifications

  • B2B Sales Management Certification process
  • Certified Professional Sales Person (CPSP)
  • Salesforce
  • Professional in Business Development (PBD) certification
  • First Aid/CPR Certified
  • Certified Business Development Professional (CBDP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • HubSpot Sales Software Certification
  • Inbound Sales Certification by HubSpot
  • Advanced Product Management Certificate

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