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Skills

  • Project organization
  • Customer service
  • Organization
  • Developing inclusive programs
  • Team building
  • MS Office
  • Outdoor space and camp management
  • Monitoring and improving fine motor skills
  • Activity scheduling and coordination
  • System equipment

Work Experiences

  • Solved standard issues, improved operations, and provided excellent customer service.
  • Assigned duties to activity assistants, improving operational efficiency by reducing set-up times by one year per event.
  • Achieved program sustainability.
  • Planned weekly activities for the assigned group and facilitated smooth transitions so that everyone arrived on time.
  • Gave clear instructions to activity and program participants in order to ensure their enjoyment and safety.
  • Championed environmental sustainability.
  • Adapted programs for virtual settings.
  • Transported ServiceNow to 6 months customer locations.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 40% satisfaction rate among participants.

Summaries

  • Achieved 48% participant satisfaction.
  • Adept in crisis management, ensuring smooth and safe delivery of children's programs by addressing challenges promptly and leading teams efficiently.
  • Collaborate effectively in groups to generate innovative ideas and solutions to complex problems.
  • 45% of parents reported improved satisfaction.
  • Aligned programs with individual growth needs.
  • Metric, category, and metric events are all familiar to this versatile recreational leader.
  • Clear understanding of budget management and risk assessment as well as client relations training.
  • Understanding and execution of budgetary, safety, and administrative requirements.
  • Children's Activity Coordinator with experience promoting program success in program environments.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Executed monthly literature-themed activities, fostering literacy development in 6 children and receiving positive feedback from 78% of participating families.
  • Designed and led nature-based activities, connecting children with the environment and increasing outdoor engagement by 32%.
  • Introduced conflict resolution techniques for children, reducing inter-group disputes by 58% during camp sessions.
  • Facilitated science-based learning opportunities through play, resulting in improved knowledge retention among 16% of participants.
  • Received Top Performer for excellence in fostering inclusive and engaging children's programming at Harbor & Co..
  • Implemented eco-friendly practices during activities, reducing program waste by 60% and raising environmental consciousness.
  • Implemented a new youth physical fitness program that boosted activity participation by 71% in 2015.
  • Introduced intercultural learning experiences, enhancing children’s global awareness and fostering inclusivity among 14 nationalities.
  • Oversaw weekend parenting seminars to empower families, resulting in 17-family engagement within 15 months.
  • Coordinated logistics for multi-day outdoor excursions for 8 children, ensuring adherence to safety protocols with zero incidents.

Affiliations

  • International Council of Nurses
  • Society of Women Engineers
  • International Play Association (IPA) - Participated in symposiums promoting holistic play as a critical element for child development.
  • Jaycees
  • Project Management Institute
  • YMCA Professional Network - Engaged in leadership forums targeting developmentally appropriate activities for young children.
  • Project Management Institute (PMI) - Completed courses on project management for large-scale group activities and event logistics.
  • Association for Supply Chain Management (APICS)
  • American Camp Association (ACA) - Participation in workshops focused on inclusive program design for diverse group settings.
  • Lions Club

Certifications

  • First Aid/CPR Certified
  • CompTIA Security+
  • National Institute for Play Practitioner Certification
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Certificate in Play-Based Learning and Early Childhood Development
  • Cisco Certified Internetwork Expert (CCIE)
  • Projekt Management for Kids and Family Programs Certification
  • First Aid, CPR, AED Certification – American Red Cross

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