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Skills

  • Confidential case documentation
  • Breastfeeding education
  • Chauffeuring
  • Lab result interpretation
  • Healthy meal preparation
  • Staff Coaching
  • Positive behavior modeling
  • Payment processing
  • One-on-one Instruction
  • Schedule management

Work Experiences

  • Nursed
  • Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books.
  • Kept track of everything.
  • Actively kept up to date on all relevant state and federal laws and regulations.
  • Created high-quality images for referring physicians.
  • Was in charge of the administration.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Furthered
  • Made a contribution
  • Kept track of compliance, care, and quality issues and escalated them as needed.

Summaries

  • Proven ability to excel at a variety of sales approaches and techniques that build trusting relationships, productive communications, and long-term relationships.
  • Interested in bringing leadership and clinical expertise to a hospital with room for advancement.
  • Geriatric care specialist with experience providing companionship and direct assistance to clients with cognitive impairment.
  • Successful in collaborating with residents and developing comprehensive community health goals.
  • With a gift for leading by example, she excels at providing comprehensive patient care and education.
  • Highly knowledgeable in program and system medical devices, with experience ranging from competitive offerings to cutting-edge developments, instructional training, and on-site guided applications.
  • Private Duty Caregiver with 7 years of successful client relations and workflow optimization experience.
  • Experienced billing supervisor with a resourceful and adaptable approach to solving both simple and complex problems.
  • Patient Registrar with 8 years of experience in a healthcare office and administrative expertise.
  • Deadline-driven

Accomplishments

  • Collaboration: Collaborated with physicians to plan and implement patient care.
  • Built rapport with non-verbal patients through alternative communication techniques, reducing patient anxiety and improving care engagement by 66% over 18 weeks.
  • Coordinated medical appointments and transportation for 6 patients, leading to 33% increase in timely attendance for essential treatments.
  • Patient Advocacy: Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Patient Care: Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients. Monitored patients' respiration activity, blood pressure and blood glucose levels.
  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Coached family members on in-home care tactics and protocols, empowering them to participate actively in care and resulting in improved patient emotional well-being by 61%.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.
  • Implementation: Assisted in implementation of new tracking system that resulted in improved patient care.
  • Administered prescribed medication and monitored vital signs for 16 patients, ensuring adherence to medical directives and reducing health complications by 28%.

Affiliations

  • American Marketing Association
  • International Association of Administrative Professionals
  • National Association of Professional Geriatric Care Managers (NAPGCM)
  • Association for Supply Chain Management (APICS)
  • National Association of Geriatric Care Managers (Aging Life Care Association)
  • Caregiver Action Network - Support Group Participation
  • National Alliance for Mental Illness (NAMI) - Workshops on Mood Disorders
  • Society of Human Resource Management
  • Meals on Wheels Association of America - Volunteer and Advocacy Work
  • Hospice & Palliative Nurses Association (HPNA) - Training and Resources

Certifications

  • Current ITIL certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Trauma Nurse Core Course (TNCC)
  • Cardiopulmonary Resuscitation (CPR) Certification - American Heart Association
  • Certified Home Health Aide
  • Basic Life Support (BLS) Certification framework
  • SHRM Certified Professional (SHRM-CP)
  • ANA Certified in Acute Care
  • Graduate Certificate in Clinical Pathology
  • Certified Business Analysis Professional (CBAP)

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