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Skills

  • Lean manufacturing techniques
  • Project management
  • Mentoring and coaching
  • Team leadership and supervision
  • Good judgment
  • Employee training
  • Strong mechanical skills
  • Process improvement
  • Computer proficient
  • Dependable and reliable

Work Experiences

  • Established work priorities in order to meet contractual schedule and installation obligations.
  • Used standard formulas to mix mortar, plaster, and grout.
  • Hired, trained, and supervised crew members in project application, customer relations, and customer service.
  • Reviewed work orders and communicated with the previous shift to determine the day's work requirements.
  • Used a work order reporting system to keep track of record accuracy.
  • Updated and edited all drawings to reflect the client's design changes.
  • Was the one who translated
  • Gave a performance
  • Handled
  • Outgoing orders were cleaned, wrapped, and labeled by me.

Summaries

  • Service-driven
  • Over 7 years of experience as a skilled foreman operating and maintaining natural gas compression machinery.
  • Capable of providing top-notch project management and field supervision.
  • Multilingual and fluent in Spanish and Japanese, with a strong grasp of cultural differences.
  • Articulate
  • Detail Manager who is dependable and hardworking and has over framework of experience in program.
  • Dependable
  • Proficient in promoting program by leveraging client relations and strategic planning knowledge.
  • All customers will receive prompt, personalized, and adequate service.
  • Excellent problem-solving abilities.

Accomplishments

  • Drove a 17-month initiative that upgraded safety protocols, improving staff adherence to safety regulations by as much as 71%.
  • Managed completion of residential and commercial construction projects valued in excess of $18 million annually.
  • Managed full-cycle resource allocation, reducing overtime costs by 33% across 11 work sites.
  • Vendor Management:: Saved 8% on supply costs by working closely with suppliers to ensure components met department quality standards.
  • Increased sales 18% over 18 months.
  • Quality Control: Identified and moved empty and broken pallets to proper areas. Adhered to quality control procedures and documented quality checks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Customer Satisfaction: Achieved high customer satisfaction for professional installation of Workday.
  • Improved customer loyalty by analyzing feedback trends and implementing targeted service improvements, leading to a 59% increase in repeat business.
  • Collaborated with team of 9 in the development of program.

Affiliations

  • Professional Development Member, Global Facility Management Alliance (GFMA) - 2017-Present
  • Member, Project Management Institute (PMI), 2022–Present
  • Certified Customer Experience Professional (CCXP), Customer Experience Professionals Association - 2016
  • Lean Six Sigma Green Belt Certification, Meridian, 2019
  • Volunteer Safety Coordinator, Habitat for Humanity - Phoenix, 2015-2018
  • Presenter, Cost Management & Budget Efficiency Summit - Raleigh - 2018
  • Participant, Annual Equipment Maintenance & Safety Symposium - Columbus - 2018
  • Member, American Society of Safety Professionals (ASSP) – category
  • Contributing Member, Operations & Maintenance Technology Alliance (OMTA) - Raleigh - 2022
  • Mentor, Career Development Program for Operations Leaders - Columbus - procedure

Certifications

  • Certified Hazardous Materials Manager (CHMM)
  • ISO 9001 Lead Auditor Certification - Beacon Labs
  • Apple Certified Associate (ACA)
  • Certified Maintenance and Reliability Professional (CMRP) - Society for Maintenance & Reliability Professionals
  • Certified Quality Control Manager (CQCM) - Vantage
  • Certified in Production and Operations Management (CPOM) - Northwind
  • Certified Plant Maintenance Manager (CPMM) – metric
  • OSHA 30-Hour General Industry Certification
  • CompTIA A+ Technician
  • Mechanical Systems Professional Certification - framework

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