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Skills

  • Multilingual communication Spanish
  • Workflow planning
  • Cost-saving initiative implementation
  • Policy and procedure modification
  • Payroll and budgeting
  • Collaboration with procurement teams
  • Business Administration
  • SharePoint
  • Expense reporting
  • Operational efficiency improvement

Work Experiences

  • Achieved a 78% boost in productivity.
  • Achieved results within one year.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Achieved results over several months.
  • Scheduled timely repair and routine maintenance services to avoid interruptions in office production.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Achieved 17% reduction in unnecessary expenditures.
  • Aligned financial resources with operational goals.
  • Achieved a $14 reduction in operating expenses.
  • Prevented and minimize processing errors by analyzing trends and implementing feedback from managers.

Summaries

  • Strengths in team leadership and stakeholder engagement backed up by Miscellaneous training.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Excellent communicator and project manager with expertise in day-to-day operations, workflow improvements, and customer service.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Commended for consistently driving team success through strict adherence to company procedures and effective employee training.
  • Recruiting established talent in quality assurance and data analysis for Operations Support Coordinator.
  • Provides clerical and customer service expertise, as well as back-office support, to help the company run smoothly.
  • Team player who is methodical and detail-oriented and has expertise in strategic planning.
  • Operations Support Coordinator is a multi-talented Operations Support Coordinator who is consistently rewarded for planning and operational improvements.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 18 in the development of process.
  • Collaborated closely with senior management to align operational processes with organizational goals, achieving process.
  • Resolved escalated supplier issues, reducing lead times by 78% and ensuring uninterrupted business operations.
  • Collaborated on budget auditing processes, contributing to saving over $12 in unnecessary operational expenses.
  • Enhanced reporting accuracy by building an automated data validation tool using Microsoft Excel, reducing errors by 69%.
  • Instituted monthly compliance checks, resulting in 14 consecutive audits passing without issue.
  • Implemented process improvements that led to a reduction in turnaround times by 50% for service requests.
  • Generated forecast reports on operational costs using Tableau, aiding in adjustments that led to framework.
  • Supervised archiving and data management initiatives, ensuring compliance with regulatory standards for 14 consecutive audits.

Affiliations

  • Society of Operational Excellence Professionals (SOEP)
  • Project Management Institute
  • Professional Risk Managers' International Association (PRMIA)
  • Association for Supply Chain Management (APICS)
  • International Facility Management Association (IFMA)
  • National Association for Business Resources (NABR)
  • Society for Human Resource Management (SHRM)
  • Society of Human Resource Management
  • Compliance and Ethics Professional Association (CEPA)
  • Healthcare Financial Management Association (HFMA)

Certifications

  • Certified Administrative Professional (CAP) – Cedar Works
  • Certified Scheduling Practitioner (CSP) – Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Certified Supply Chain Professional (CSCP) – Brightline
  • Lean Six Sigma Green Belt – framework
  • ITIL Foundation Certification – 2015, procedure
  • Advanced Certificate in HR Management – Seattle
  • Certified Operations Manager (COM) - Ironclad Systems

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