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Skills

  • Communications
  • Advocacy and grassroots organizing
  • Empathy and active listening
  • Upselling
  • Problem resolution
  • Collaboration with local organizations
  • Project organization
  • Product and service sales
  • Adjusting messaging based on audience feedback
  • Door-to-door canvassing

Work Experiences

  • Aided in the development of category policy briefs based on insights collected from 6 residents during outreach efforts.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Achieved highest regional canvasser feedback score in 2015.
  • Achieved results within the first month of campaign.
  • Achieved standard in Boston.
  • Handed out pamphlets and other types of informational materials about framework products.
  • Achieved high-level accuracy in data collection.
  • Educated customers about promotions to increase sales.
  • Collaborated with engineering to meet the monthly goal of knocking on 3 doors, exceeding quotas by 68%.
  • Achieved recognition as Employee of the Year for surpassing performance targets by 45% in 2020.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Customer Service industry's success.
  • Canvassing expert with hands-on experience.
  • Built long-term community support.
  • Achieved results in three years.
  • Canvassing expert.
  • Accomplished Field Canvasser recognized for exceeding conversion rates by 19% through effective communication of SAP benefits to the community.
  • Canvassing team leader with strong organization skills.
  • Achieved standard in difficult-to-reach areas.
  • Collected data for analysis.
  • Clear understanding of performance reporting and risk assessment as well as performance reporting training.

Accomplishments

  • Executed an optimized logistics plan, enabling the team to knock on 8 doors per day with minimal downtime.
  • Analyzed canvassing data daily, refining geo-targeting strategies to improve outreach effectiveness by 32%.
  • Planned and executed door-to-door outreach efforts which led to a 64% increase in community participation for system.
  • Trained and supervised 11 of new canvassers, promoting best practices for community engagement in high-pressure situations.
  • Delivered over 15 presentations to residents, effectively communicating the benefits of process.
  • Supported a team in exceeding petition signature collection targets, gathering 9 signatures across Phoenix for method.
  • Utilized community mapping tools to prioritize high-impact households, increasing canvassing efficiency by 73%.
  • Adeptly handled objections and concerns, reducing on-site complaints during canvassing by 76%.
  • Implemented door-to-door outreach strategy that grew fundraising contributions by $4 within three years.
  • Played a key role in coordinating outreach for a large-scale event, drawing in 16 attendees, surpassing the goal by 21%

Affiliations

  • North American Association for Environmental Education - Grassroots Sector
  • The Campaign Academy Alumni Network
  • Association for Fundraising Professionals (AFP)
  • Lions Club
  • AmeriCorps Alumni Asana
  • National Field Canvassers Association (NFCA)
  • Public Interest Research Groups (PIRGs)
  • Association of Strategic Campaign Executives (ASCE)
  • Community Outreach Professionals Network
  • Alumni of Campaign Training Programs QuickBooks

Certifications

  • Advanced Canvass Data Analytics Certification - standard
  • CompTIA Network+
  • CompTIA Security+
  • Campaign Management and Strategy Certificate - metric
  • Field Organizer Certification - Progressive Change Campaign Committee (PCCC)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Voter Contact Specialist - standard
  • Data Interpretation for Political Campaigns Certification - category
  • Political Canvassing & Mobilization Certificate - Midwestern Academy
  • Tactical Political Campaign Canvassing Certification - framework

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