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Skills

  • File organization and accessibility enhancement
  • Continuous process improvement
  • Mail merging
  • Relationship development
  • Legal compliance review
  • Supervision
  • Business operations
  • Document distribution accuracy
  • Budgets
  • Team building

Work Experiences

  • Bills of materials, ECOs, ECRs, and ISO documents were all created, routed, and data input by me.
  • Cataloged confidential documents with 100% accuracy.
  • Worked with people from various departments and levels of management to reach an agreement on procedural documentation.
  • Was in charge of document control system training, setup, and maintenance.
  • Prepared project documents according to the project manager's, team's, or client's specifications.
  • Achieved 26% compliance rate.
  • Aided in the troubleshooting of documents, including corrupt documents and files.
  • Appointed to spearhead a company-wide documentation audit, ultimately identifying and resolving data inconsistencies within the past year.
  • Worked with clients to review contracts, respond to questions, and determine special circumstances.
  • Achieved reduction over 2017.

Summaries

  • Document Control Specialist with Miscellaneous experience of 3 years.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in workflow optimization and data analysis backed up by Miscellaneous training.
  • Growth mindset and eagerness to assist the team in moving the company forward with any task.
  • Multitasks effectively and manages shifting priorities.
  • Document Review Specialist with a track record of successfully negotiating, researching, and communicating.
  • Document Control Specialist with experience storing, managing, and maintaining company and project documents with accuracy and quality in mind.
  • Within Miscellaneous, senior Document Agent and outstanding performer in data analysis and team leadership.
  • Make management and control strategies and put them into action.
  • Experience as a Documentation Specialist ensuring that an organization's documents are stored effectively and are easily accessible to employees.

Accomplishments

  • Streamlined document workflows across sales by implementing a Jira, reducing processing time by 62% and cutting costs by $17.
  • Pioneered a document encryption solution that met process standards, improving security and reducing compliance risks by 54%.
  • Created and maintained document retention schedules for logistics, ensuring compliance and minimizing the risk of outdated policies being used in operations.
  • Revised document filing protocols to ensure Six Sigma compliance, improving document accuracy by 82%.
  • Resolved product issue through consumer testing.
  • Increased document processing efficiency by 67% through the implementation of Microsoft Excel, reducing manual touchpoints and minimizing errors.
  • Supported a team of 8 in improving document control accuracy through revised protocol checklists, reducing errors by 85%.
  • Collaborated with team of 9 in the development of metric.
  • Facilitated the proper classification and indexing of over 11 documents, leading to a 38% reduction in document retrieval time.
  • Optimized document distribution workflows, reducing errors in distribution chains by 52% and improving overall project performance.

Affiliations

  • Records and Information Management (RIM) Certificate
  • American Society of Safety Professionals
  • Rotary International
  • Association of Records Managers & Administrators (ARMA International)
  • Society of Human Resource Management
  • Electronic Document Management Systems (EDMS) Certification
  • Society of Women Engineers
  • Lean Six Sigma Certification in Document Process Optimization
  • Global Trade & Compliance Certification through the Export Compliance Training Institute
  • Association of Information Technology Professionals

Certifications

  • Prince2 Foundation Certification - Summit Group
  • Data Protection Officer (DPO) Certification Meridian
  • Certified Regulatory Compliance Manager (CRCM) - American Bankers Association
  • Cloud-Based Document Management Systems Specialist, Tableau
  • Certified Public Accountant (CPA)
  • Certified Information Governance Professional (IGP) (ARMA International)
  • Certified Document Controller (CDC) - Beacon Labs
  • Agile Project Management (APM) Certification, Beacon Labs
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Information Professional (CIP) - procedure

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