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Skills

  • Sanitation understanding
  • Early childhood knowledge
  • Invoice generation
  • Behavior management techniques
  • Team management
  • Client Report Writing
  • Operational improvement
  • Organization
  • Client progress monitoring
  • Conflict resolution

Work Experiences

  • Organized and planned age-appropriate reading, craft, procedure, and program lessons.
  • Provided a nurturing and appropriate environment for children ranging in age from category to standard.
  • Enforced rules to teach good manners and keep the environment safe.
  • Discussed daily activities, behaviors, and upcoming events with parents or guardians.
  • Positive management strategies helped me improve group and individual behavior.
  • Taught children how to clean up after themselves, wash their hands, and workflow optimization to teach responsibility.
  • Aligned support with initiative.
  • Achieved results within 18 months.
  • Aligned activities with process.
  • Worked with kids to help them develop social, communication, and problem-solving skills.

Summaries

  • Organizes events, crafts, and field trips to provide a variety of enrichment opportunities.
  • Team leadership in initiative settings and cross-functional collaboration in client relations settings.
  • Day Program Assistant with quality assurance and data analysis abilities.
  • CPR and First Aid certifications are required.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Children's needs from infancy to early elementary school are familiar to me.
  • Well-versed in the development of children and strategies for improving their well-being.
  • Organizes and leads educational activities, monitors behavior, and prepares nutritious meals to meet nutritional needs.
  • Desire to contribute skills to a new role with Ironclad Systems that supports method children.
  • Focused on enforcing rules for children's health and safety in a respectful manner.

Accomplishments

  • Developed customized schedules for each client, addressing their individual needs, which reduced missed appointments by 53%, promoting overall participation.
  • Assisted in coordinating inter-organizational program evaluations, contributing to a Employee of the Year for outstanding service quality and participant care in 2015.
  • Assisted in revising emergency response plans for the center, playing a key role in earning the President's Club for safety and operational excellence in 2022.
  • Trained new team members on participant care protocols, resulting in a 63% improvement in on-boarding completion time and compliance with program standards.
  • Collaborated with administrative staff to adjust participant schedules for daily activities, achieving a 27% reduction in schedule conflicts across all clients.
  • Championed the use of adaptive technology for non-verbal clients, improving engagement in activities by 36% over 6 months.
  • Streamlined medication-distribution protocols and tracked dosage schedules using electronic management software, boosting compliance by 20%.
  • Conducted behavioral assessments for program participants, reporting findings to supervisory staff to foster individualized care plans that improved outcomes by 24%.
  • Monitored and reported participant progress using QuickBooks, ensuring accurate data for quarterly performance reviews, compliant with framework.
  • Created adaptive exercise programs for participants with various physical and cognitive impairments, seeing a 36% increase in physical activity participation.

Affiliations

  • Member, National Federation of Families for Children’s Mental Health (NFFCMH), attended sessions on family liaison coordination
  • Recipient, Direct Support Professional Leadership Award, recognized for innovation in client care coordination 2019
  • Member, National Organization for Human Services (NOHS) since 2015
  • Member, National Association of Direct Support Professionals (NADSP), active since 2021
  • Participant, Denver Developmental Disabilities Awareness Month Events Coordination, providing administrative support 2019
  • Participant, Active Learning for Adults with Disabilities Workshop Series, completed quality assurance course, 2020
  • Volunteer, Special Olympics Boston, contributed to coaching and event coordination 2019–2024
  • Active Member, Local Chapter of Society for Social Work Leadership in Health Care (SSWLHC), specializing in disability services initiatives
  • Member, Rehabilitation Counseling Association (RCA) since 2015
  • Participant, Online Microsoft Excel for Administrative Professionals Certification focused on data tracking 2016

Certifications

  • Microsoft Office Specialist (MOS)
  • Basic Life Support (BLS) for Healthcare Providers
  • CompTIA Network+
  • Dementia Care Specialist Certification
  • Health Services Credential -- framework, 2021
  • Trauma-Informed Care Certification
  • Certified Autism Specialist (CAS)
  • Certified Employment Support Professional (CESP)
  • Certified Nursing Assistant (CNA)
  • Strength-Based Practices Certificate -- 2022

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