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Skills

  • Biopsychosocial assessments
  • Psychotropic medications knowledge
  • Anxiety disorder expertise
  • Social skills teacher
  • Empathy in client interactions
  • High-stress environment navigation
  • Family collaboration in care planning
  • Resident progress tracking
  • Compliance with care standards
  • Crisis assessment and intervention

Work Experiences

  • Aided in accurate future assessments.
  • Aimed at improving emotional regulation.
  • Adhered to facility guidelines.
  • Adapted plans to specific cultural needs.
  • Co-facilitated bi-weekly check-ins with residents to track progress toward therapeutic goals, contributing to 5 residents achieving key milestones.
  • Collaborated with multidisciplinary teams.
  • Used a variety of techniques to help patients with their therapy.
  • 5 residents reported lowered anxiety levels.
  • Collaborated with the clinical team to adjust interventions based on overnight reports, resulting in a 46% improvement in behavioral outcomes.
  • Assisted in the administration of as-needed (PRN) medications during late-night emergencies, ensuring correct dosages and documentation.

Summaries

  • Successful in bringing expertise to bear on improving care delivery.
  • Within Miscellaneous, senior Overnight Residential Counselor and outstanding performer in project management and client relations.
  • Achieved quicker response times during overnight emergencies.
  • Achieved 33% compliance improvement.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Skilled at establishing and maintaining therapeutic relationships as well as assisting patients in achieving their goals.
  • In a variety of settings, capable of providing caring and methodological counseling services.
  • German is a bilingual mental health counselor who is fluent in both languages.
  • Strengths in vendor management and strategic planning backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Contributed to an improved sense of autonomy amongst residents by allowing choice and collaboration in their nightly routine decisions.
  • Successfully prevented 15 potentially harmful situations through vigilant monitoring and consistent adherence to safety protocols.
  • Played a key role in expanding the in-house emergency response protocol, improving response times and reducing risks for product overnight.
  • Administered as-needed (PRN) medications during late-night emergencies with 100% accuracy in both dosage and timely documentation.
  • Decreased late-night altercations between residents by 41% through effective mediation and conflict resolution strategies.
  • Received recognition for maintaining a safe and secure overnight environment, leading to a 35% increase in resident satisfaction rates according to post-stay surveys.
  • Resolved product issue through consumer testing.
  • Maintained calm professionalism during stressful, emergency incidents, contributing to a 85% reduction in overnight incident escalation.
  • Collaborated with clinical and administrative staff to develop individualized care plans, leading to improved resident outcomes in strategic planning.
  • Maintained strict adherence to client confidentiality practices, ensuring compliance with HIPAA regulations in all aspects of nighttime care.

Affiliations

  • Freemason
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • Society for the Psychology of Rehabilitation (SPR)
  • National Center for Trauma-Informed Care and Alternatives to Seclusion and Restraint
  • Crisis Prevention Institute (CPI) - Nonviolent Crisis Intervention Certification
  • Residential Care Providers Association
  • Association of Information Technology Professionals
  • Association of Crisis Negotiators
  • Society of Women Engineers

Certifications

  • Project Management Professional (PMP)
  • Certified Institutional Protection Manager (CIPM) in Residential Services 2017
  • Microsoft Certified Systems Engineer (MCSE)
  • Cultural Competency in Mental Health Services Certification by Cedar Works 2021
  • Certified Behavioral Intervention Specialist (CBIS) by Cedar Works
  • CompTIA A+ Technician
  • Certified Disability Management Specialist (CDMS) by Certification of Disability Management Specialists Commission
  • Certified Domestic Violence Specialist (CDVS) by Meridian 2021
  • Certified Residential Treatment Professional (CRTP) 2015
  • Certified in Applied Behavioral Analysis (ABA) Meridian

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