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Skills

  • Organization
  • Customer service
  • Communications
  • Budgets
  • Budgeting and overtime cost control
  • MS Office
  • Process improvement
  • Distribution and warehousing
  • Data-driven decision making
  • Mentoring and coaching junior supervisors

Work Experiences

  • Collaborated with metric customers to determine their needs and deliver procedure service.
  • Achieved President's Club for excellence in leading a regional distribution team handling over 17 shipments daily.
  • Adhered to company guidelines.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Coordinated multi-shift operations, resulting in 17 consecutive months with zero work stoppages or transport delays.
  • Created a quality-check protocol for high-value product shipments, reducing damage claims by $17 in 2017.
  • Assisted team leads in earning promotions ahead of schedule.
  • Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved faster order processing times.

Summaries

  • Consistently drove process optimizations.
  • Achieved 78% on-time delivery.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Through constructive employee feedback and staff reviews, this professional and clear communicator has been successful in managing efficiency while also boosting morale.
  • Exceptional at keeping track of current inventory levels and replenishing them based on consumer demand and sales forecasting.
  • Accomplished Package Handler Supervisor.
  • Package Handler Supervisor is a multi-talented Package Handler Supervisor who is consistently rewarded for planning and operational improvements.
  • Achieved a 63% improvement in order accuracy.
  • Clear understanding of project management and data analysis as well as project management training.
  • To ensure smooth business operations, successful in meticulously managing logistics, planning employee schedules, and communicating with other departments.

Accomplishments

  • Implemented technology-driven solutions, including Asana, which decreased package mishandling incidents by 71%
  • Developed inventory tracking systems that resulted in a 54% reduction in misplaced inventory and improved overall inventory accuracy.
  • Collaborated with team of 9 in the development of category.
  • Instrumental in achieving method, contributing to growth and on-time delivery rate of 40%.
  • Implemented an equipment maintenance protocol, reducing downtime by 65% and extending the lifespan of sorting machinery.
  • Introduced real-time tracking systems that enhanced visibility into package flow, reducing misplaced or delayed packages by 16 per day.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Effectively navigated labor relations and contractual agreements, maintaining compliance and preventing work stoppages.
  • Supervised the daily handling of up to 13 packages, ensuring timely and accurate processing during peak operation periods.
  • Monitored and adjusted staff schedules based on real-time data to reduce labor costs by 8 and optimize output.

Affiliations

  • Society of Women Engineers
  • International Federation of Warehousing and Logistics Centers
  • American Society of Transportation and Logistics (AST&L)
  • Local Chamber of Commerce – Distribution and Logistics focus
  • Further Education/Training in Leadership and Warehouse Safety Programs
  • Association of Information Technology Professionals
  • National Safety Council (NSC) member
  • International Warehouse Logistics Association (IWLA)
  • Toastmasters
  • American Medical Informatics Association

Certifications

  • Forklift Operator Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Transportation Professional (CTP) by the National Private Truck Council
  • Transportation Worker Identification Credential (TWIC)
  • Certified Warehouse and Distribution Professional (CWDP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Export Specialist (CES)
  • Certified Public Accountant (CPA)
  • Certified Hazardous Materials Manager (CHMM)
  • APICS Supply Chain Operations Reference SCOR Professional (SCOR-P) Endorsement

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