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Skills

  • Organization
  • First Aid/CPR
  • Data-driven decision making
  • Appointment setting
  • Filing and data archiving
  • Relationship development
  • Accounting familiarity
  • Sorting and labeling
  • Inquiry Response Optimization
  • Project Planning

Work Experiences

  • Planned, scheduled, and organized business and social events, as well as meeting and travel calendars.
  • Assisted in crafting persuasive presentations for metric, resulting in securing a $18 contract with new clients.
  • Achieved a 5 reduction in non-essential expenses.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Planned domestic and international travel, including airfare, hotel reservations, and ground transportation.
  • Championed the adoption of new CRM software, playing a key role in overall user utilization increase by 32% within the first 7 months.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Boosted team productivity by 34%.
  • Was in charge of ordering and distributing office supplies while staying within a set budget.
  • Was responsible for a variety of administrative, financial, and service-related tasks, including quality assurance and budget management.

Summaries

  • Tableau and HubSpot are two of my strongest skills.
  • Advanced problem-solving skills.
  • Strong work ethic and ability to boost company morale.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strategic Support Associate with 12 years of successful vendor management and risk assessment experience.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Accomplished Strategic Support Associate.
  • Using Six Sigma competencies and 3 years of excellence in metric settings.
  • Clear understanding of performance reporting and workflow optimization as well as client relations training.
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.

Accomplishments

  • Reduced contract processing time by 59% by streamlining communication with external vendors and implementing automated tracking systems.
  • Coordinated vendor relations with program, negotiating contracts and securing discounts of up to 66%, reducing department costs.
  • Drafted comprehensive reports for quarterly reviews, offering valuable insights that facilitated better decision-making processes for management.
  • Conducted comprehensive post-event analysis, providing actionable insights that improved future event planning and participant engagement by 23%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved operational bottlenecks in real-time, using data-driven insights to decrease project delay times by 52% over 10 months.
  • Initiated resource allocation strategies that reduced project bottlenecks, contributing to an overall operational efficiency increase of 43%.
  • Created a framework for consistent cross-team engagement, improving collaboration efficiency and reducing miscommunication errors by 41%.
  • Effectively coordinated the logistics of process, ensuring on-time delivery and managing a budget of 5.
  • Facilitated logistics for client meetings, including travel arrangements and personnel coordination, leading to a 30% increase in client satisfaction.

Affiliations

  • Lions Club
  • Project Management Institute (PMI) – Strategic Initiatives Chapter
  • Association for Computing Machinery
  • American Management Association (AMA)
  • Freemason
  • Association of Information Technology Professionals
  • Association of Executive Assistants and Administrators (AEAP)
  • International Association of Business Communicators (IABC)
  • National Association of Social Workers
  • Council of Supply Chain Management Professionals (CSCMP)

Certifications

  • Salesforce
  • Lean Six Sigma Green Belt
  • Certified Associate in Project Management (CAPM) from PMI
  • Certified Professional in Talent Development (CPTD)
  • CompTIA Security+
  • Certified Global Business Professional (CGBP)
  • Certificate in Organizational Change Management from Northwind
  • Google Certified Professional Cloud Architect
  • Certified Collaboration Architect (CCA) from Meridian
  • Project Management Professional (PMP) from Summit Group

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