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Skills

  • Mobile-first Design Implementation
  • MS Office
  • First Aid/CPR
  • Team management
  • Standard equipment
  • Organization
  • Real-time monitoring systems
  • Infrastructure development
  • Operational improvement
  • Data-driven personalization

Work Experiences

  • Successfully integrated warehouse management system software applications so that tasks could be managed from a central location.
  • Collaboratively worked with legal and IT teams to ensure new website developments fully complied with GDPR and other international regulations, avoiding potential fines.
  • Built a data-driven personalization framework, resulting in a 83% lift in customer conversion and a 2017 initiative.
  • In charge of project coordination, which included defining scope, managing milestones, and maintaining positive relationships with all stakeholders in performance reporting.
  • Delivered projects on schedule and within budget.
  • Directed the overhaul of Power BI, resulting in a 69% increase in user engagement over 6 months and earning Top Performer for innovation.
  • Delivered $6 in incremental revenue.
  • Collaborated with management teams to plan, develop, coordinate, and implement technical strategies that were in line with the client's vision, mission, and purpose.
  • Developed strategic plans for scaling website architecture.
  • Oversaw the implementation of the company's enterprise security strategy, which included network and hardware security, disaster recovery, data security, and endpoint security.

Summaries

  • Brought multiple websites into WCAG standard compliance.
  • By developing, delivering, and supporting strategic plans, I'm used to driving efficiency and effectiveness.
  • Passionate about developing and implementing effective technology strategies.
  • Experienced in disaster recovery planning, roadmapping, and team development.
  • Achieved measurable revenue increases.
  • IT Manager with extensive experience in infrastructure technology, security planning, and day-to-day operations management.
  • Collaborated across departments.
  • Achieved 21% growth in web traffic.
  • Applied strategy across 10 high-traffic websites.
  • Problem-solving, request for proposal development, technology needs assessments, and staff training are all skills she possesses.

Accomplishments

  • Devised and executed A/B testing strategies for landing pages, resulting in increased lead generation by 28%.
  • Enhanced front-end performance using lazy loading, reducing time-to-interactive by 83%. This led to improved user experience on mobile devices.
  • Documented and resolved system which led to standard.
  • Reduced website bounce rate by 59% through intelligent UX/UI enhancements and user behavior tracking using tools like procedure.
  • Introduced user journey mapping and heatmap analysis to better understand customer behavior, leading to targeted content optimizations.
  • Facilitated acquisition of OSHA for the web development team, increasing team proficiency in critical areas like security and frontend technologies.
  • Optimized website load balancing techniques, resulting in a 50% reduction in server response time during high-traffic periods.
  • Successfully reduced page load time by 33%, resulting in improved Google Web Vitals scores and affecting site rankings positively.
  • Led SEO revamp across multiple websites, boosting keyword rankings and driving a 23% increase in organic traffic.
  • Established DevOps pipelines for continuous integration and deployment (CI/CD), resulting in accelerated release schedules and reduced downtime.

Affiliations

  • Freemason
  • International Association for Pattern Recognition (IAPR)
  • National eCommerce Association (NeCA)
  • International Webmasters Association (IWA)
  • Information Systems Security Association (ISSA)
  • Scrum Alliance
  • Digital Analytics Association (DAA)
  • Toastmasters
  • International Association of Administrative Professionals
  • Internet Marketing Association (IMA)

Certifications

  • Certified Digital Transformation Professional (CDTP) - Ironclad Systems
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Software Development Professional (CSDP) – IEEE Computer Society
  • ISTQB Certified Tester Advanced Level – Test Manager (CTAL-TM) - 2017
  • CompTIA Security+
  • Google Professional Cloud Developer Certification – 2017
  • Professional Certified Marketer (PCM) – Digital Marketing 2022
  • Cisco Certified Network Associate (CCNA)
  • HubSpot CMS for Developers Certification - 2019
  • Project Management Professional (PMP)

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