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Skills

  • Creative merchandising
  • Cross-functional collaboration
  • Business operations
  • Business Planning
  • Budgets
  • Strategic planning
  • Competitive Analysis and Positioning
  • Churn reduction strategies
  • First Aid/CPR
  • Corporate Client Retention Improvement

Work Experiences

  • Welcomed new members and established and updated memberships in Meridian program programs.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Achieved results across Chicago.
  • Aligned product strategies with client needs.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that initiative operations ran smoothly.
  • Conducted supplier risk management assessments in order to evaluate the procedure program for senior management's planning purposes.
  • Oversaw quality programs aimed at reducing late compliance activities.

Summaries

  • To take on a new role in a category setting, I'm ready to offer exceptional leadership and planning abilities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Corporate Agency Manager.
  • Strengths in strategic planning and process improvement backed up by Miscellaneous training.
  • Professional who is both energetic and poised.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Motivated procedure manager with a track record of best practices and operations in the Miscellaneous.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Guided the team to exceed revenue targets by 51% through a focus on client retention and new business development.
  • Introduced a continuous improvement process, reducing project delivery time by 28% and improving client satisfaction metrics.
  • Championed the acquisition of 12 new clients within 11 quarters, increasing overall revenue by $14.
  • Optimized workflow processes for the department, leading to a 38% increase in productivity within the first 12 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directed a cross-regional sales initiative that boosted market share by 69% in HubSpot sector.
  • Developed a crisis management plan that mitigated risks and ensured business continuity, saving $2 in potential losses.
  • Delivered a 17% increase in cross-sell revenue by enhancing product portfolio offerings and client engagement strategies.
  • Reduced operational costs by 82% through process optimizations and partnership renegotiations.
  • Provided leadership during a corporate restructuring, maintaining client retention rates at 44% throughout the process.

Affiliations

  • Certified Member, International Coaching Federation (ICF)
  • American Society of Safety Professionals
  • Volunteer Facilitator, Harvard Business School Online Community
  • Affiliate, Institute of Management Consultants USA
  • Member, Global Corporate Sales Leadership Forum
  • Participant, Financial Management Association International (FMA)
  • Affiliate, Association for Accountancy & Business Professionals
  • Volunteer Trainer, Center for Creative Leadership
  • Association for Supply Chain Management (APICS)
  • Member, The Corporate Agency Training Council

Certifications

  • Certified International Sales Professional (CISP)
  • Certified Strategic Revenue Manager (CSRM)
  • Certified Corporate Social Responsibility (CSR) Manager
  • Advanced Corporate Sales Strategy Certification from Beacon Labs
  • Apple Certified Associate (ACA)
  • Certified Business Development Expert (CBDE)
  • Certified Digital Transformation Advanced Professional from Cedar Works
  • CompTIA Security+
  • Corporate Strategy and Growth Hack Certification from Brightline
  • Certified Public Accountant (CPA)

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