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Skills

  • Supervision
  • Resource management
  • Project organization
  • Regulatory compliance
  • Cross-departmental collaboration
  • Capacity planning
  • Business operations
  • Client deadline management
  • Continuous process improvement
  • Time management

Work Experiences

  • Solved program issues, improved operations, and provided excellent customer service.
  • Collaborated with the lead engineer to adjust test timelines, preventing a potential 14-week delay on a major release.
  • Helped employees adjust to new processes by coaching and assisting them.
  • Achieved early delivery of QuickBooks tests.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Quality assurance, best practices, and project management policies and procedures were all created by me.
  • Assessed schedule adherence.
  • Achieved 42% satisfaction rate.
  • Avoided clashes with unrelated workflows.
  • Avoided schedule conflicts.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Leader and business developer with a track record of success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 51% reduction in testing-related downtime.
  • Dedicated to keeping businesses at the forefront of manufacturing innovation.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Test Scheduler with 13 years of successful process improvement and workflow optimization experience.
  • Achieved 65% reduction in testing-related downtime through proactive schedule management and collaborative conflict resolution across multiple teams.
  • Consistently met all client expectations.
  • Created a scheduling framework.

Accomplishments

  • Documented and resolved standard which led to category.
  • Helped the project management office realign milestone testing dates, enabling compliance with metric timelines by 7%.
  • Collaborated with developers and QA engineers for seamless test scheduling, leading to enhanced compliance with quality standards and reduced defects in SAP.
  • Optimized the weekly progress review process, cutting down reporting delays by 13% and accelerating decision-making.
  • Monitored the test execution schedule for 17 concurrent projects, helping maintain a 23% on-time completion rate.
  • Collaborated with stakeholders to prioritize test phases, improving deliverable timelines and achieving a 68% project satisfaction rate.
  • Successfully negotiated priority scheduling with stakeholders, achieving a project lead time reduction of 14 days.
  • Monitored the test-progress of 7 separate workstreams, delivering key milestones ahead of schedule by 12%.
  • Collaborated with product to successfully hit a 19% on-time delivery rate for high-impact release tests.
  • Strategically planned and adjusted for unexpected variables, reducing last-minute schedule changes by 45% for 2018.

Affiliations

  • International Council on Large Electric Systems (CIGRE)
  • Association for the Advancement of Artificial Intelligence (AAAI)
  • International Council of Nurses
  • Society of Women Engineers (SWE)
  • Society of Quality Assurance (SQA) Affiliate
  • Toastmasters
  • Association of Information Technology Professionals
  • Investor in Developing Automation Testing Strategies Group
  • Jaycees
  • International Association for Automation and Robotics in Construction (IAARC)

Certifications

  • Agile Certified Practitioner (PMI-ACP) – Project Management Institute
  • Google Certified Professional Cloud Architect
  • CompTIA Project+ – 2023
  • Certified Project Scheduler (CPS) - program
  • Certified Cloud Tester - AWS 2020
  • CompTIA A+ Technician
  • Six Sigma Green Belt for Process Improvement - category
  • Certified Professional in Test Automation (CPTA) - Brightline
  • Scaled Agile Framework (SAFe) Agilist Certification
  • Salesforce

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