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Skills

  • First Aid/CPR
  • Handling sensitive information
  • Pre-Employment Screening
  • Client meeting scheduling
  • Team collaboration
  • Conflict resolution
  • Project organization
  • Wages and salary
  • Contract negotiation
  • Team building

Work Experiences

  • Developed a standardized clerical procedure for handling confidential mail, resulting in clearer tracking and faster distribution across method.
  • Ensured accurate and timely reimbursements.
  • Developed a standardized clerical procedure for handling confidential mail.
  • Achieved faster distribution across system.
  • Coordinated the flow of information between the HR department and employees, ensuring prompt action on requests and improving satisfaction by 84%.
  • Ensured compliance with internal and external regulations.
  • Improved office processes, such as record tracking and metric, by implementing process improvements.
  • Executed logistics for multiple workshops.
  • Collaborated with IT to implement new software systems.
  • Assisted in communications.

Summaries

  • Consistently met operational demands.
  • Clear understanding of process improvement and team leadership as well as data analysis training.
  • Achieved 82% timely delivery.
  • Dynamic Assistant Manager of Human Resources with 13 years of experience advising on human resource topics and issues.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Assisted multiple departments with calendar management.
  • Driven professional assisting Human Resources.
  • Adept at troubleshooting minor IT issues.
  • Detail-oriented Substitute Office Technician with over 4 years of experience providing multi-departmental administrative support and file management expertise, successfully increasing document retrieval efficiency by 39%.
  • Adept at troubleshooting minor IT issues and coordinating with technical staff to enhance system functionality by 31%.

Accomplishments

  • Developed a new filing system that sped up document retrieval processes by 54% and decreased overall administrative workload.
  • Trained 6 new hires on office procedures, developing a comprehensive handbook that improved onboarding efficiency.
  • Contributed to the digitization project which reduced paper usage by 64% and storage costs by 15 annually.
  • Successfully coordinated business travel for 6 executives across 18 months, ensuring seamless logistics and travel-related savings of 9.
  • Fostered strong working relationships with vendors, resulting in 51% cost reductions on office supply orders.
  • Documented and resolved standard which led to framework.
  • Monitored and processed departmental purchase orders, ensuring all transactions were in compliance with budget by 3 under the allocated limit.
  • Processed payroll for 11 employees using Jira, ensuring employees were paid accurately and on time for the past year consecutive periods.
  • Supported the HR department by managing confidential employee records, ensuring all materials were in compliance with metric.
  • Streamlined the handling of confidential HR documents, ensuring 58% adherence to both internal controls and external regulations.

Affiliations

  • International Public Management Association (IPMA-HR)
  • Toastmasters
  • Rotary International
  • Society for Human Resource Management (SHRM)
  • National Notary Association (NNA)
  • Professional Women in Business Networking (WBN)
  • National Association of Administrative Professionals (NAAP)
  • American Society of Administrative Professionals (ASAP)
  • Association of Executive and Administrative Professionals (AEAP)
  • Certified Administrative Professional (CAP)

Certifications

  • Certified Administrative Professional (CAP)
  • Data Entry Specialist Certification - Vantage
  • Lean Six Sigma Yellow Belt Certification
  • Notary Public Certification – Georgia
  • Office Management Techniques Certificate - metric
  • ITIL Foundation Certification
  • Certified Digital Professional - Asana
  • Salesforce
  • Certified Information and Records Manager (CIRM)
  • Certified Public Accountant

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