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Skills

  • Market Positioning
  • Budgeting
  • Customer service
  • Team building
  • Account-based marketing (ABM)
  • Cross-functional team leadership
  • Communications
  • Campaign management
  • Budgets
  • Value Proposition Development

Work Experiences

  • Planned and implemented innovative strategies to meet goals and increase long-term profitability.
  • Increased ServiceNow sales and brand exposure by developing new packaging, collateral, and sales materials, as well as optimizing target audience reach.
  • Achieved 75% fewer escalations.
  • Achieved a 77% improvement in decision-making accuracy.
  • Orchestrated initiative and metric advertising campaigns to drive marketing efforts.
  • Achieved industry-leading results for metric customers through implemented.
  • Increased brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Advised product development teams on how to improve products based on customer feedback.
  • Supported the continuous improvement of group strategies, program development, and organizational effectiveness to increase revenue.
  • Achieved $2 in annual savings.

Summaries

  • With 3 years of sales and marketing leadership experience, I'm a capable Director of Strategic Accounts.
  • Achieved 31% efficiency gains.
  • Director of Strategic Accounts is a multi-talented Director of Strategic Accounts who is consistently rewarded for planning and operational improvements.
  • Leader who is articulate and driven, as well as having a high level of energy and an engaging personality.
  • Achieved $9 in new business growth.
  • Excited to bring my cross-functional collaboration experience to my new position.
  • Market research, plan optimization, and viral content creation are all areas of expertise.
  • Prepared to bring 17+ years of progressive experience to a challenging position where I can have a long-term impact on the company's and customers' success.
  • Director of Strategic Accounts is a proactive and innovative Director of Strategic Accounts with 12 years of experience converting sales leads and managing multiple territories.
  • Professional with experience in brand management and social media engagement who is results-oriented and collaborative.

Accomplishments

  • Coordinated product launch strategies in collaboration with method, reducing time-to-market by the past year for new offerings.
  • Developed and deployed B2B sales strategies that increased deal closure rates by 45% and shortened sales cycles by 18 months.
  • Initiated a high-touch client renewal strategy that improved contract renewal rates by 31% and generated more predictable revenue streams.
  • Initiated strategic realignment of business development efforts, achieving 35% growth in untapped market segments.
  • Collaborated with product and sales teams on user feedback analysis, accelerating product improvements and achieving 33% better user outcomes.
  • Formed cohesive cross-departmental teams to align business expansion initiatives, increasing geographic market presence by 37%.
  • Created a robust post-sales support system that reduced customer inquiries by 85% and boosted renewals by 24%.
  • Documented and resolved metric which led to initiative.
  • Optimized strategic partnership processes, reducing business development lead time by 73% and facilitating faster new market penetration.
  • Directed account management strategy that resulted in 41% increase in revenue growth across 18 strategic accounts.

Affiliations

  • Certified Global Business Professional (CGBP) ITIL
  • International Association of Administrative Professionals
  • Business Marketing Association (BMA)
  • The Institute for Managerial Leadership
  • Association of Information Technology Professionals
  • Global Strategic Group (GSG)
  • Corporate Strategy Professionals Network (CSPN)
  • National Association of Social Workers
  • Association of Strategic Account Management (SAMA)
  • American Society of Safety Professionals

Certifications

  • Lean Six Sigma Green Belt
  • Certified Public Accountant (CPA)
  • Advanced Data-Driven Sales Strategies Certification SAP
  • Certified Executive Sales Professional (CESP)
  • CompTIA Security+
  • Leadership in Sales & Marketing ITSM Program program
  • Strategic Sales Leadership Certification process
  • CompTIA A+ Technician
  • Strategic Management Performance System (SMPS) Certification
  • Certified Partner Success Manager (CPSM)

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