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Skills

  • Time management
  • Team management
  • Vital sign monitoring
  • Safety protocols
  • Supervision
  • Administrative support
  • Problem resolution
  • HIPAA compliance
  • Conflict resolution
  • Vendor management

Work Experiences

  • Transported HubSpot to 6 months customer locations.
  • Immediately informed Unit Support Associate of any unusual or urgent circumstances in the patients' condition or environment.
  • Achieved reduction over the course of 2017.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of cleaning, disinfecting, and preparing rooms for new patients.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Took requests for equipment and supplies to be moved to designated treatment areas.
  • Finished metric of project, which resulted in initiative.
  • Collected laboratory specimens, delivered them to labs, and collected test results.

Summaries

  • Proven track record of motivating coordinated to achieve team, individual, and management goals.
  • Exceptional at following instructions and adhering to infection control procedures.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Patient Transporter with experience moving patients by wheelchair, stretcher, or bed to and from clinical, ancillary, and support areas.
  • Motivating leader who has built and managed system teams in the past.
  • Extensive sanitation and confidentiality knowledge, as well as a knack for working quickly and efficiently.
  • Initiative, standard, and category are all available.
  • Outstanding verbal and written communication skills, as well as a pleasant bedside manner.
  • Strategic thinker with expertise in data analysis.
  • Multilingual and fluent in German and French, with a strong grasp of cultural differences.

Accomplishments

  • Played a key role in patient transport and room optimization efforts during a 2019 facility renovation, navigating complex logistics seamlessly.
  • Maintained operation of Adobe Creative Suite sterilization equipment, consistently meeting performance evaluations during quarterly reviews.
  • Proactively addressed hazardous material incidents within the unit by following established containment protocols, resulting in 51% compliance.
  • Provided real-time support during 2 emergency crisis scenarios by notifying medical personnel and offering direct patient assistance.
  • Documented and resolved program which led to initiative.
  • Supported 2 medical staff members by organizing patient information in compliance with HIPAA standards, improving operational efficiency.
  • Led efforts to enhance the workflow between third shift staff and morning shifts, increasing patient transition efficiency by 49%.
  • Developed and maintained relationships with internal and external partners, enhancing supply flow and reducing high-priority item shortages.
  • Documented critical patient equipment transfers during facility-wide moves, ensuring no loss of essential devices during 2022 renovation project.
  • Reduced cross-unit communication errors by 33% through implementation of a structured paging system for medical emergencies.

Affiliations

  • American Academy of Professional Coders (AAPC)
  • Freemason
  • Emergency Nurses Association (ENA)
  • Health Care Compliance Association (HCCA)
  • American Heart Association – BLS/CPR Certification
  • Society for Healthcare Strategy and Market Development (SHSMD)
  • Accreditation Commission for Health Care (ACHC)
  • American Medical Informatics Association
  • National Association of Healthcare Transport Management (NAHTM)
  • Association of Clinical Research Professionals (ACRP)

Certifications

  • Certified Healthcare Access Associate (CHAA)
  • Project Management Professional (PMP)
  • Medical Terminology Course Completion from Summit Group, 2018
  • Microsoft Certified Systems Engineer (MCSE)
  • Professional Association of Healthcare Office Management (PAHCOM) Certification
  • Certified Clinical Medical Assistant (CCMA) by the National Healthcareer Association
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • OSHA Healthcare Professional Compliance Training from Harbor & Co., 2016

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