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Skills

  • Brand management
  • Data integrity
  • Proficient in SAP
  • Great mathematical skills
  • Fraud detection and prevention
  • Business Administration
  • Fluent in Japanese
  • Budgets
  • Relationship development
  • Finance and accounting

Work Experiences

  • Was in charge of processing and recording new policies and claims.
  • Prepared 11 financial reports in accordance with the past year.
  • Oversaw the marketing department's monthly analysis of customer acquisition data and campaign performance, as well as making improvement recommendations.
  • Conducted a competitor benchmarking analysis to identify cost-cutting opportunities and potential product enhancements in the manufacturing process.
  • Adjustments, premiums, and refunds were all calculated by me.
  • Investigated and resolved issues with data flow integrity into program databases.
  • Existing policies were modified, updated, and processed by me.
  • Helped category users in spearheaded by orchestrating a smooth and efficient flow of BI data.
  • Helped plan software and system testing efforts for system and process.
  • Reviewed files, records, and other documents to obtain business information and key data in order to respond to development requests.

Summaries

  • With a growing company, I'm looking for new professional challenges.
  • Selling over 15 policies weekly and maintaining excellent relationships with customers and coworkers are two of my strongest skills.
  • Demonstrate knowledge of insurance products, services, and customer interactions.
  • Highly effective Business Analyst who meets tight deadlines by delivering high-quality system requirement documentation.
  • Business leader who is strategic, decisive, and motivated.
  • Business and system requirements, user acceptance testing, process improvement, and end-user training are all areas in which he excels.
  • A team player with a broad understanding of medical terminology and the ability to work effectively with a variety of personalities.
  • Professional with experience verifying insurance benefits and generating appropriate patient documentation.
  • Strong ability to gain team buy-in to organizational changes and move business reorganization forward.
  • Insurance Clerk with 18 years of successful team leadership and client relations experience.

Accomplishments

  • Monitored
  • Client Interface: Managed accounting close, accounts payable, and financial reporting for multiple clients.
  • Sales and Marketing: Increased annual gross sales by 15%. Developed direct mass mailings which resulted in 8% growth of customer base.
  • Recommended
  • Email Marketing: Directed team to develop database of more than 1 million double opt-in members for weekly product update emails.
  • Created
  • Resolved product issue through consumer testing.
  • Designed a cutting-edge human resources solution for a Fortune 100 company.
  • Integrated
  • Identified

Affiliations

  • National Association of Health Underwriters (NAHU)
  • American Society of Safety Professionals
  • Healthcare Financial Management Association (HFMA)
  • Insurance Accounting & Systems Association (IASA)
  • Chartered Insurance Institute (CII)
  • Project Management Institute
  • International Association of Administrative Professionals
  • National Association of Insurance Commissioners (NAIC)
  • American Marketing Association
  • International Public Management Association for Human Resources (IPMA-HR)

Certifications

  • Certified Health Service Specialist (CHSS)
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • ISO Claims Professional Certification (CPC)
  • Associate in Reinsurance (ARe)
  • Certified Healthcare Access Manager (CHAM)
  • CompTIA A+ Technician
  • Health Insurance Associate (HIA)
  • CompTIA Security+

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