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Skills

  • Quality assurance
  • IT Infrastructure Scalability
  • Disaster recovery and business continuity
  • Team management
  • Data center operations
  • First Aid/CPR
  • ISO framework Compliance
  • Waterfall methodology
  • Capacity planning
  • IT risk mitigation strategies

Work Experiences

  • Worked closely with project members to identify and quickly resolve issues.
  • Achieved a 58% decrease in operational downtime.
  • Collaborated with product teams.
  • Championed cybersecurity initiatives.
  • Avoided potential penalties of up to $10.
  • Achieved Top Performer for compliance improvements.
  • Achieved results within one year.
  • Championed cybersecurity initiatives that resulted in a 44% improvement in vulnerability detection and mitigation.
  • Achieved annual cost savings of $15.
  • Allowed products to reach the market 11 months earlier.

Summaries

  • Building positive relationships with customers and other stakeholders is something I'm very good at.
  • Collaborated cross-functionally at the executive level.
  • Leading teams on system, method, and initiative projects is something I've done before.
  • Achieved 61% savings.
  • Director of Technology Services with extensive implementation and project management experience.
  • Well-versed in the planning and deployment of quality assurance.
  • Strengths in budget management and quality assurance backed up by Miscellaneous training.
  • Costs were consistently reduced while profits were increased.
  • Within Miscellaneous, senior Director of Technology Services and outstanding performer in team leadership and budget management.
  • Able to diagnose complex technical challenges.

Accomplishments

  • Orchestrated a server virtualization project, reducing physical infrastructure by 70% and driving operating cost savings of $11 yearly.
  • Reduced software deployment timelines by 54% through agile methodologies, achieving 10 months earlier product releases than projected.
  • Developed a cybersecurity incident response plan that decreased average incident resolution time by 13 minutes.
  • Resolved product issue through consumer testing.
  • Supervised a major data center consolidation project, reducing physical space by 80% and achieving energy cost savings of $4 annually.
  • Executed a successful disaster recovery testing process, which resulted in a 44% faster recovery time during unplanned downtimes.
  • Collaborated with team of 5 in the development of procedure.
  • Advanced the implementation of continuous integration/continuous deployment (CI/CD) pipelines, cutting down delivery cycle times by 72%.
  • Documented and resolved framework which led to standard.
  • Implemented agile project management methodologies, boosting team productivity by 70%, reducing project turnaround times by 2 days.

Affiliations

  • National Association of Social Workers
  • Attendee of the Gartner CIO Leadership Forum
  • Society of Human Resource Management
  • Member of Information Systems Audit and Control Association (ISACA)
  • Certified Data Center Professional (CDCP) via EXIN
  • Active participant in the CIO Executive Council
  • Association for Supply Chain Management (APICS)
  • Member of National Association of State Chief Information Officers (NASCIO)
  • Active member of the Association for Computing Machinery (ACM)
  • Affiliate of the Cloud Security Alliance (CSA)

Certifications

  • Certified in Risk and Information Systems Control (CRISC)
  • Salesforce
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Certified Enterprise Architect (CEA) - Specialization in scalable network solutions
  • Lean Six Sigma Black Belt (LSSBB) - Expertise in process improvement for technology services
  • Microsoft Certified: Azure Solutions Architect Expert
  • Certified Chief Information Security Officer (CCISO)
  • CompTIA Security+

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