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Skills

  • Vendor relationship management
  • Metric equipment
  • Cost reduction strategies
  • First Aid/CPR
  • Inventory management
  • Employee reviews
  • Budget Planning & Allocation
  • Budgets
  • Effective leader
  • Client account management

Work Experiences

  • Used budget management and quality assurance to cultivate and strengthen long-term client relationships.
  • By evaluating the effectiveness of metric and category projects, I was able to increase profits.
  • Implemented cutting-edge programs, such as the metric program, to boost employee retention and reduce turnover.
  • Achieved 17 savings in the first 8 months.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Implemented the category program and employed strategic planning to ensure that guests have a memorable, consistent, and positive experience.
  • Created and implemented a high-quality work environment that was measured by employee satisfaction.
  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.
  • Kept track of 10 employees' daily activities and devised plans to address issues that resulted in category.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.

Summaries

  • Achieved 6 building renovations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • A results-oriented planner who excels at forming and retaining high-performing teams.
  • Campus Operations Manager who is meticulous and has 6 years of method experience.
  • Expertise in technology and product development.
  • Offering workflow optimization and client relations, meticulous leader and strategic planner with broad managerial acumen.
  • Achieved a 21% health and safety improvement rate.
  • Develop strategic business partnerships and relationships.
  • Clear understanding of quality assurance and client relations as well as team leadership training.
  • 11 years of strategic Campus Operations Manager experience leading and overseeing metric and framework business activities.

Accomplishments

  • Collaborated with facilities management to ensure 5 athletic fields were in competitive condition, extending usage capability by 51%.
  • Implemented new security measures, reducing unauthorized access incidents by 34% over 6 months.
  • Successfully organized and managed logistics for campus-wide procedure, ensuring seamless execution for over 8 attendees.
  • Reduced facility energy consumption by 78% through implementation of green technologies and sustainable practices.
  • Led a campus-wide initiative to improve ADA compliance, resulting in 79% more accessible spaces within the facilities.
  • Reduced annual maintenance expenses by 21% by renegotiating service contracts and implementing preventative maintenance schedules.
  • Initiated a waste reduction program, decreasing campus waste output by 25% through recycling and reuse initiatives.
  • Collaborated with team of 2 in the development of system.
  • Managed 4 key campus renovations, ensuring projects were completed on time and under budget by 37%.
  • Led the coordination of maintenance schedules across 5 buildings, maximizing operational up-time with 66% adherence to budget constraints.

Affiliations

  • Association for Computing Machinery
  • International Facility Management Association (IFMA)
  • College and University Professional Association for Human Resources (CUPA-HR)
  • Association of Energy Engineers (AEE)
  • Association of Information Technology Professionals
  • Leadership in Energy and Environmental Design (LEED), Accredited Professional, 2018
  • Consumer Electronics Association (CEA)
  • National Fire Protection Association (NFPA)
  • Project Management Institute
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)

Certifications

  • Certified Budget Analyst (CBA) – method
  • CompTIA Security+
  • Certified Educational Facilities Professional (CEFP) - APPA Leadership in Educational Facilities
  • Certified Risk Manager (CRM) – National Alliance for Insurance Education & Research
  • Apple Certified Associate (ACA)
  • Certified Government Financial Manager (CGFM) – initiative Association of Government Accountants
  • Certified Property Manager (CPM) – metric Institute of Real Estate Management
  • First Aid/CPR Certified
  • Certified Maintenance & Reliability Professional (CMRP) – system Society for Maintenance and Reliability Professionals
  • Cisco Certified Internetwork Expert (CCIE)

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