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Skills

  • Customer service
  • Project presentations
  • Project organization
  • Budget Management for Design Projects
  • Iterative design process implementation
  • Vendor relationships
  • Client feedback incorporation
  • Cross-functional team collaboration
  • Conversion Rate Optimization (CRO)
  • Illustration

Work Experiences

  • Collaborated with cross-departmental teams, including marketing and engineering, to create cohesive designs that increased net promoter score (NPS) by 42% in 2015.
  • Addressed stakeholder needs.
  • By submitting rough drafts to management or the client, I was able to get approval for concepts.
  • Attained OSHA in advanced design techniques.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 80% reduction in overhead.
  • Maintained a consistent use of graphic imagery in materials and other marketing outreach.
  • Achieved results within the first 12 months of deployment.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Researched and studied information to plan project concepts.

Summaries

  • Consistently delivered visual collateral.
  • Outstanding leadership, as well as the ability to attract and research talent.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborative Design Contractor.
  • Achieved higher client satisfaction.
  • Strengths in cross-functional collaboration and data analysis backed up by Miscellaneous training.
  • Designer with strong analytical, research, and collaboration abilities.
  • Aligned design visions across geographic locations.
  • Costs were consistently reduced while profits were increased.
  • Collaborative Design Contractor skilled at working with UX/UI and data analyst teams to launch enhanced website interfaces that deliver measurable engagement improvement.

Accomplishments

  • Trained 16 junior designers in Adobe Creative Suite, resulting in a 48% improvement in overall team design quality within 10 months.
  • Led the rebranding of initiative that improved brand recognition by 61%, while reducing production costs by $2.
  • Implemented a new UX research method in collaboration with the analytics team, which grew customer satisfaction metrics by 56%.
  • Decreased design error rates by 46% through enhanced quality control and adherence to brand standards.
  • Utilized Adobe Photoshop and Illustrator to create custom branding for Meridian, resulting in a 49% growth in brand engagement.
  • Reduced design workflow bottlenecks by updating internal processes and integrating new design tools, improving overall project efficiency by 82%.
  • Produced data-driven design iterations for procedure, increasing conversion rates by 18% within just 8 weeks.
  • Collaborated with developers to create wireframes and prototypes for a system, leading to a 53% faster approval process for stakeholders.
  • Resolved product issue through consumer testing.
  • Developed promotional assets leading up to method, driving attendance rates to exceed projections by 49%.

Affiliations

  • American Institute of Graphic Arts (AIGA)
  • Association for Supply Chain Management (APICS)
  • Association of Registered Graphic Designers (RGD)
  • Institute of Designers in Ireland (IDI)
  • Society of Digital Agencies (SoDA)
  • International Council of Design (ico-D)
  • The Interaction Design Association (IxDA)
  • Open Source Design Collective
  • World Design Organization (WDO)
  • International Association of Designers (IAD)

Certifications

  • Project Management Professional (PMP)
  • Adobe XD Certified Professional
  • Unity Certified User: Product Design
  • SketchUp Pro Certification
  • Certified in Lighting Design (CLD)
  • Rhino 3D Modeling Certification
  • Certified Energy Efficient Building Designer (EEBD)
  • Project Management Professional (PMP) – Design Focus
  • CompTIA Network+
  • Certified Interior Designer (CID)

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