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Skills

  • Operational improvement
  • Procedure equipment
  • Anxiety disorder expertise
  • Supervision
  • User interface understanding
  • Process improvement
  • Risk management processes and analysis
  • Case management proficiency
  • Social skills teacher
  • Hardware evaluation

Work Experiences

  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Won
  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Led clients through effective therapeutic exercises combining Cognitive Behavior Therapy and Dialectical Behavior Therapy.
  • Successfully led key projects that yielded a method.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Promoted communication and friendship among group members through team-building activities.
  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Sought advice.

Summaries

  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Seasoned
  • Engaging Counselor Intern with the ability to communicate and assist customers with menu selections.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Expert
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Articulate
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Versatile

Accomplishments

  • Collaborated with school counselors across Denver to assess and counsel students, contributing to an overall 84% improvement in academic performance and behavioral issues.
  • Established a mental health resource database for Portland community, helping over 14 individuals access therapeutic services and boosting outreach statistics by 64%.
  • Conducted comprehensive case reviews with clinical teams, improving treatment plan adherence rates by 34% over one year.
  • Increased sales 7% over three years.
  • Achieved Lean accreditation to enhance capabilities in trauma and addiction counseling, leading to 59% improved client trust and engagement.
  • Mentored practicum students on clinical documentation, helping improve overall report quality by 27%.
  • Led emotional control workshops for diverse populations, resulting in 77% of participants reporting improved stress management after participation.
  • Developed and circulated mental health awareness materials, reaching over 13 people in Atlanta, while achieving a 25% community engagement improvement.
  • Collaborated on multi-disciplinary teams to create individualized treatment plans for clients, leading to a 49% increase in overall client satisfaction.
  • Assisted in designing anger management programs, leading to a reduction of inappropriate responses in group sessions by 46%.

Affiliations

  • Lions Club
  • National Council for Behavioral Health
  • American Marketing Association
  • Rotary International
  • Society of Human Resource Management
  • American Group Psychotherapy Association (AGPA)
  • Association for Addiction Professionals (NAADAC)
  • Association for Computing Machinery
  • Association for Play Therapy (APT)
  • SAMHSA: National Substance Abuse and Mental Health Services Association

Certifications

  • Certified Clinical Supervisor (CCS) - National Association for Alcoholism and Drug Abuse Counselors (NAADAC)
  • Certificate in Applied Suicide Intervention Skills Training (ASIST) - LivingWorks Education
  • ServSafe
  • Certified Addictions Counselor (CAC) - procedure
  • Apple Certified Associate (ACA)
  • Family Trauma Professional Certification - National Institute for Trauma and Loss in Children (TLC)
  • Certified Child and Adolescent Trauma Professional (CATP) procedure
  • Association for Project Management (APM)
  • Project Management Professional (PMP)
  • Licensed Mental Health Counselor (LMHC) - procedure

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