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Skills

  • Private wine collection management
  • Serving Specifications
  • Inventory tracking and cost control
  • Revenue optimization through wine selection
  • Recipes and menu planning
  • Special Events
  • Event budgeting for wine-focused experiences
  • Multilingual wine communication (e.g., French, Italian)
  • Point of Sale (POS) systems for wine inventory tracking
  • Implementation of feedback-driven wine offerings

Work Experiences

  • Handled customer questions and concerns professionally and steered them toward higher-profit items to boost per-ticket revenue.
  • Was in charge of overseeing food preparation and ensuring that safety protocols were followed.
  • Increased quality assurance by performing frequent line checks.
  • Kept the kitchen clean and sanitary by following proper procedures and cleaning surfaces and equipment on a regular basis.
  • Achieved a 82% increase in guest check averages.
  • Co-led a team for inventory audits.
  • Boosted overall profitability.
  • Plan and designate shifts and hours for 17 employees' schedules.
  • Conducted regular inspections of preparation and storage equipment to evaluate and maintain performance for cost-effective and safe operations.
  • Collaborated closely with marketing teams to develop themed wine-tasting events that generated $16 in additional revenue over two years.

Summaries

  • Exceptional budget management resulted in a savings of 12% in one year.
  • Advanced inventory tracking systems.
  • With extensive beverage and food knowledge, he is a fine dining expert and a cheese connoisseur.
  • Accomplished Wine Director with over 13 years of experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Wine Director with over 12 years of procedure and method service experience.
  • Quick problem solver who can come up with quick and effective solutions to a wide range of problems.
  • Kitchen Manager with a passion for working with high-performing teams.
  • Wine Director is a multi-talented Wine Director who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Worked one-on-one with sommeliers to refine the wine list, adding rare selections that improved premium wine sales by 61% over 18 months.
  • Selected wines for Summit Group that won Outstanding Service Award, raising the profile of the establishment and increasing guest attendance for wine events by 34%.
  • Curated monthly wine tasting events, resulting in a 27% increase in repeat guests and boosting overall wine sales by $4 annually.
  • Spearheaded planning and execution for 5 wine-focused private events annually, generating over $8 in additional revenue from specialized events.
  • Revamped the wine pairing menu, resulting in a 71% increase in per-person check averages and positive customer feedback scores.
  • Reduced spoilage of wine products by 55% through improved inventory turnaround and optimized staff training on storing opened bottles efficiently.
  • Orchestrated wine-pairing dinners with renowned winemakers, increasing guest participation by 85% and generating $17 in additional event revenue.
  • Certified 2 staff members through a structured wine education program, significantly reducing incorrect pairings and improving overall customer satisfaction.
  • Collaborated with regional vineyards to introduce new varietals into the program, enhancing our distinctive offerings and increasing regional wine appreciation by guests.
  • Resolved product issue through consumer testing.

Affiliations

  • Jaycees
  • Les Dames d’Escoffier International (Wine Division)
  • American Wine Society
  • American Marketing Association
  • International Council of Nurses
  • Court of Master Sommeliers
  • Project Management Institute
  • Vineyards to Village Educational Program
  • National Association of Beverage Importers (NABI)
  • International Association of Administrative Professionals

Certifications

  • Certified Sommelier - process
  • Biodynamic Wine Specialist – Biodynamic Association
  • Master of Wine (MW) Candidate – Institute of Masters of Wine
  • Google Certified Professional Cloud Architect
  • Certified Wine Educator (CWE) - process
  • Advanced Wine Capstone – Culinary Institute of America
  • Introduction to the Wines of Burgundy - Burgundy Wine School
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Certified Wine Taster – Wine Taste NV

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