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Skills

  • Team building
  • Database management
  • 13 WPM typing speed
  • Applicant Evaluation
  • Academic Accommodations Management
  • Written communication
  • Data-driven decision making
  • Admissions process optimization
  • Budgets
  • Mail handling

Work Experiences

  • Oversaw the scheduling, preparation, and distribution of information for board and committee meetings.
  • Collaborated with the IT department to launch a new online portal, improving the user experience and reducing system errors by 67%.
  • Analyzed trends in student diversity, creating targeted initiatives that increased applications from students of Austin by 46%.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Admissions Staff Members and clients.
  • Assisted in the evaluation of over 3 applications annually.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Collaborated with alumni on admissions initiatives.
  • Analyzed trends in student diversity.

Summaries

  • Detail-oriented office support specialist with demonstrated expertise in process improvement.
  • Methodical and well-organized, with excellent prioritizing and planning skills.
  • Admissions expert focused on diversity and inclusion initiatives, leveraging data insights to implement programs that boosted applications from students in Denver by 39%.
  • Offering a 15 background as well as exceptional project management and process improvement abilities.
  • Admissions Staff Member with 8 years of successful workflow optimization and stakeholder engagement experience.
  • Admissions Staff Member is a multi-talented Admissions Staff Member who is consistently rewarded for planning and operational improvements.
  • Admissions professional effectively managing student data compliance, ensuring precision in granting academic accommodations and fostering a fair student experience.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Talented Administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software. Leveraging 11 years of excellence in process settings and CPA competencies.
  • Adept at designing and facilitating workshops.

Accomplishments

  • Enhanced international student recruitment efforts, growing overseas applications by 62% year-over-year.
  • Resolved product issue through consumer testing.
  • Facilitated applicant and faculty interviews, ensuring a seamless experience for over 15 stakeholders.
  • Optimized student visit scheduling, reducing prospective student wait times by 5%.
  • Implemented an online application tracker, increasing applicant satisfaction by 65% and improving application completion rates.
  • Collaborated with academic departments to revamp the admissions process, reducing application review times by 14 days.
  • Contributed to a test-optional policy that saw application submissions rise by 34% during the metric.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved framework which led to process.
  • Exceeded monthly application review benchmarks by 68% through process optimization and improved team coordination.

Affiliations

  • Association of Information Technology Professionals
  • National Scholarship Providers Association (NSPA)
  • Council on International Educational Exchange (CIEE)
  • Graduate Management Admission Council (GMAC)
  • Rotary International
  • Association of Graduate Enrollment Management (NAGAP)
  • Association for Computing Machinery
  • Association for Institutional Research (AIR)
  • Project Management Institute
  • American Educational Research Association (AERA)

Certifications

  • Certified Higher Education Marketing Professional - Northwind
  • Salesforce
  • CompTIA Security+
  • ServSafe
  • Certified Enrollment Management Professional (CEMP) – Summit Group, 2022
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • Certified Scholarship Administrator - Summit Group - 2022
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Records & Admissions Manager (CRAM) - Meridian - 2023

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