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Skills

  • Event coordination
  • Communications
  • Regulatory compliance
  • Spreadsheet management
  • Project Planning
  • Business Administration
  • Detailed Application Review
  • Bookkeeping
  • Customer service
  • Admissions process optimization

Work Experiences

  • Advised students on funding options.
  • Assessed and refined marketing efforts.
  • Built and maintained relationships with local high schools.
  • Achieved an application increase of 38% in 2022.
  • Achieved a 46% improvement in applicant satisfaction.
  • Oversaw the scheduling, preparation, and distribution of information for board and committee meetings.
  • Created time sheets for 15 executives and employees in 6 months.
  • Analyzed trends in student diversity, creating targeted initiatives that increased applications from students of Austin by 46%.
  • Aligned transfer guidelines with university objectives.
  • Collaborated with the IT department to launch a new online portal, improving the user experience and reducing system errors by 67%.

Summaries

  • Typing speed of 16 words per minute.
  • Talented Administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software. Leveraging 11 years of excellence in process settings and CPA competencies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved measurable improvements in admission metrics.
  • Adept at designing and facilitating workshops.
  • Admissions Staff Member with 8 years of successful workflow optimization and stakeholder engagement experience.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Admissions professional fluent in CRM software.
  • For category business objectives, outgoing and efficient Admissions Staff Member versed in process improvement.
  • Admissions expert with extensive experience.

Accomplishments

  • Developed onboarding program for new admissions staff, resulting in a 35% improvement in team performance within the past year.
  • Analyzed and acted on demographic trends in applications, increasing underrepresented group enrollment by 18%.
  • Designed and presented admissions workshops, resulting in a 57% increase in interest from prospective students.
  • Implemented a CRM system that improved applicant communication tracking, increasing response rates by 78%.
  • Enhanced international student recruitment efforts, growing overseas applications by 62% year-over-year.
  • Launched a virtual campus tour program in 2015, increasing applicant engagement by 22%.
  • Monitored compliance with admissions policies, ensuring 100% adherence to federal, state, and institutional guidelines.
  • Guided prospective students through the admissions process, achieving a 47% enrollment yield.
  • Streamlined the financial aid consultation process, enabling students to secure support 17% faster.
  • Collaborated with academic departments to revamp the admissions process, reducing application review times by 14 days.

Affiliations

  • International Council of Nurses
  • University Professional and Continuing Education Association (UPCEA)
  • National Association for Student Affairs Administrators (NASPA)
  • Association of Independent College Counselors (AICC)
  • National Association for College Admission Counseling (NACAC)
  • Association for Institutional Research (AIR)
  • National Scholarship Providers Association (NSPA)
  • Association of Graduate Enrollment Management (NAGAP)
  • Global Forum on Education and Learning (GFEL)
  • Phi Beta Kappa Society – For academic excellence recognition

Certifications

  • Certified Scholarship Administrator - Summit Group - 2022
  • FERPA Compliance Training - Ironclad Systems
  • Human Resources Diversity and Inclusion Certification - Beacon Labs
  • Certified Higher Education Consultant - Vantage - 2019
  • Digital Recruitment Specialist Certification - Jira - 2024
  • Fundraising and Event Planning Certification - Vantage - 2019
  • Certified Records & Admissions Manager (CRAM) - Meridian - 2023
  • CompTIA Security+
  • Certified Campus Tour Coordinator - Northwind
  • Title IX Compliance Certification - Cedar Works

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