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Skills

  • Budgets
  • Process improvement
  • Performance evaluation and feedback
  • Relationship development
  • Operational efficiency improvements
  • Team building
  • Equipment Inspection and Troubleshooting
  • First Aid/CPR
  • OSHA standards compliance
  • 5G Antenna Deployment

Work Experiences

  • Achieved approvals by 2024.
  • Boosted retention rates by 48% over 2017.
  • Complied with system.
  • Achieved zero incidents reported.
  • Crew chief responsible for inspecting, maintaining, and upgrading existing towers, resulting in the extension of tower lifespans by an additional 7 years.
  • Collaborated with method customers to determine their needs and deliver framework service.
  • Achieved optimal tower alignment for ServiceNow installations.
  • Assisted in developing the tower inventory system, streamlining resource allocation and reducing downtime during urgent repairs by 53%.
  • Completed installation in 2019.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Committed to problem-solving.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in performing advanced technical troubleshooting on telecom equipment, streamlining repair times by 74% and minimizing downtime.
  • Lead Tower Hand with 2 years of successful project management and performance reporting experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated with site engineers and telecom companies.
  • Advanced coverage in underserved regions.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaboration-focused Lead Tower Hand with a proven track record of reducing client downtime through efficient diagnostics and solving technical issues ahead of schedule.

Accomplishments

  • Managed the decommissioning of towers in 2019 and helped restore the local environment as per federal guidelines, leading to zero leftover waste post-project.
  • Led an inspection effort on over 2 tower sites ensuring compliance with all OSHA standards, performing repairs where necessary.
  • Designed custom tower assembly plans based on environmental and geographic constraints, reducing construction time by 40% and increasing durability.
  • Optimized power equipment usage which resulted in a 63% cost reduction in fuel and related operating costs.
  • Supervised multi-site electrical grounding upgrades, contributing to seamless energy-efficient operations by 55% after project finalization in 2018.
  • Streamlined the procurement and scheduling of materials resulting in a 74% faster project finish time and on-budget deliveries.
  • Resolved 13 connectivity issues at high-profile sites, restoring network capacity to 41% efficiency, positively impacting system client satisfaction.
  • Advised junior tower hands on troubleshooting techniques related to radio frequency issues and basic equipment malfunctions, improving speed of completion by 79% on smaller projects.
  • Led the successful removal and replacement of outdated equipment across 10 towers, upgrading network infrastructure while minimizing service interruptions.
  • Calibrated and installed complex telecom hardware systems across Raleigh, maintaining full service for 12 customers during the expansion.

Affiliations

  • Regional Tower Owners Association Member - the Southwest
  • Wind Energy Technician Certification - procedure
  • Certified Competent Climber - process
  • Michigan OSHA Consulting Education Safety Specialist
  • Electric Power Research Institute (EPRI) - Member
  • American Marketing Association
  • International Association for Radio, Telecommunications, and Electromagnetics (iNARTE) Certification
  • Society of Human Resource Management
  • Helicopter Underwater Egress Training (HUET) Certified
  • Telecommunications Industry Association (TIA)

Certifications

  • Certified in Tower Climbing Safety Standards (ASTM F2225-15)
  • First Aid, CPR, and AED Certification by Summit Group
  • Telecommunications Rigging & Rigging Inspection Certification
  • Fiber Optic Association Certified Technician (FOA-CT)
  • NWSA Telecommunications Tower Technician (TTT-1) Certification
  • Certified Crane Operator by Cedar Works
  • Inspection and Testing of RF Components Certification
  • Certified Tower Inspection Specialist (CTIS) by method
  • Basic Rigging & Signal Person Certification (RSI)
  • Cisco Certified Network Associate (CCNA)

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