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Skills

  • Standard operating procedure development
  • Invoice coding familiarity
  • ERP (Enterprise Resource Planning) software
  • Merchandising expertise
  • Budget development
  • Sales analysis
  • Financial controls development
  • Risk management
  • Payment plan negotiation
  • Forecasting abilities

Work Experiences

  • Kept track of accounts to see if any were past due.
  • By identifying needs, developing solutions, and delivering client-centered products, I was able to expand my customer base.
  • Was in charge of resolving billing issues and customer credit issues.
  • Was in charge of the day-to-day operations of the collections department, which included recruiting, training, and developing high-performing teams.
  • Was in charge of customer product implementation.
  • Identified
  • Answered 6 inbound calls per shift and generated quotes for callers by providing product and service information.
  • Exceeded my monthly quota by 115% and increased sales to $400K in three months, earning the title of top representative in the region.
  • Had planned ahead.
  • Worked with account holders to come up with repayment plans and reduce collections receivables.

Summaries

  • Expert at structuring repayment plans and negotiating repayment terms.
  • Accounts Receivable Specialist with 2 years of experience in the accounts receivable function.
  • Articulate
  • Well-versed in US GAAP, International Financial Reporting Standards (IFRS), and other statutory requirements.
  • Accounting professional with extensive experience in project management and data analysis.
  • Prospecting leads, setting up contracts, and coordinating ads are all skills that an experienced salesperson possesses.
  • Friendly team player with outstanding customer service skills.
  • Capable of negotiating contracts, forecasting trends, and collaborating with suppliers to improve product quality.
  • Credit control and monetary collections are two of my specialties.
  • Ambitious

Accomplishments

  • System Assisted revenue department in compiling revenue data for purposes of determining organization's financial position for 2017.
  • Marketing: Implemented marketing strategies which resulted in metric growth of customer base.
  • Business Development: Initiated two key partnerships which resulted in method revenue growth.
  • Tax Returns: Performed tax methods applicable to business revenues and like-kind exchanges. Prepared annual individual, corporate, trust, estate, gift and partnership tax returns.
  • Initiative Conducted fieldwork audits in accordance with the firm methodology and AICPA pronouncements for non-profits and construction companies.
  • Auditing Procedures: Knowledge of planning techniques, test and sampling methods involved in conducting audits.
  • Sales: Surpassed all sales goals by 25% for Mid-Atlantic region. Increased sales by program over a two year period.
  • Generated a 4% reduction in month-end close.
  • Reduced
  • Recommended

Affiliations

  • Risk Management Association (RMA)
  • Global Credit Solutions - Debt Recovery Division
  • Debt Collection Institute - Certification Training Program Six Sigma
  • Global Fraud Prevention and Recovery Network
  • National Consumer Law Center - Affiliate Membership
  • Receivables Management Association International
  • Rotary International
  • Society of Women Engineers
  • Debt Buyers’ Association USA (DBA)
  • Society of Consumer Affairs Professionals in Business (SOCAP)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • FDCPA
  • Apple Certified Associate (ACA)
  • Member of method
  • Google Certified Professional Cloud Architect
  • Association for Project Management (APM)
  • Certified Professional Collection Specialist (PCP)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Real Estate and Business Agent's License

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