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Skills

  • Staff development
  • Supervision and training
  • Client relations
  • Rapid visualization
  • Human Resources Leadership
  • Inventory management
  • Proficient in Salesforce
  • Business operations
  • Administrative skills
  • Jira proficiency

Work Experiences

  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Used Asana and QuickBooks to complete the past year payroll for 2 employees.
  • Drove organizational goals by identifying and solving complex strategy problems in a timely and effective manner.
  • Improved operational success by hiring the right people, providing excellent training, adhering to food safety and sanitation regulations, and providing prompt customer service.
  • Used strategic planning and performance reporting to cultivate and strengthen long-term client relationships.
  • Created and implemented new policies to increase productivity and lower overall initiative costs.
  • Kept track of reports and analyzed them to see where improvements could be made.
  • Collaboration with local organizations and community groups helped me support community outreach campaigns.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Determined the method objectives by analyzing feedback, observing consumers, and collecting surveys.

Summaries

  • To handle expected operational needs, orchestrate optimal resource utilization.
  • With forward-thinking strategies, skilled in maximizing employee performance, customer relations, and business profitability.
  • Senior Business Consultant with 7 years of successful client relations and cross-functional collaboration experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Optimize long-term success by effectively balancing targets with resources.
  • Exceptionally capable of resolving procedure issues.
  • Dedicated Senior Business Consultant with management experience and a willingness to take on additional responsibilities in order to meet tight deadlines.
  • Familiarity with process markets and a proactive approach to attracting new customers and business opportunities.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.

Accomplishments

  • Instituted
  • Collaborated with team of 16 in the development of program.
  • Grew
  • Delegated
  • Consulted
  • Mediated
  • Mentored
  • Monitored
  • Marketing: Implemented marketing strategies which resulted in initiative growth of customer base.
  • Business Development: Initiated two key partnerships which resulted in system revenue growth.

Affiliations

  • Project Management Institute (PMI)
  • International Institute of Business Analysis (IIBA)
  • Society of Human Resource Management
  • Harvard Business Review Advisory Council
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Global Association of Risk Professionals (GARP)
  • Strategic and Competitive Intelligence Professionals (SCIP)
  • Lions Club
  • MIT Sloan Executive Education Programs (Alumni Network)
  • National Business Association (NBA)

Certifications

  • ISO 9001 Lead Auditor Certification
  • SHRM Certified Professional (SHRM-CP)
  • Association for Project Management (APM)
  • ITIL® v4 Foundation Certification
  • Certified Professional in Talent Development (CPTD)
  • Certified in Strategy and Competitive Analysis (CSCA)
  • Financial Modeling & Valuation Analyst (FMVA)
  • Lean Six Sigma Black Belt Certification
  • Apple Certified Associate (ACA)
  • Certified in the Governance of Information Technology (CGIT)

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