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Skills

  • Pharmacy automation systems
  • Drug Formulation and Compounding
  • Pharmaceutical Inventory Management
  • Patient medication adherence improvement
  • Compounding sterile and non-sterile medications
  • Compounding medication workflows
  • Handling and storage of controlled substances
  • Interpersonal communication with patients and staff
  • FDA guidelines for prescription drugs
  • Maintaining up-to-date drug knowledge

Work Experiences

  • Informed patients about potential drug interactions, side effects, and the best ways to take their medications.
  • Collaborated with patients.
  • Collaborated with interdisciplinary teams.
  • Addressed patient feedback to improve services.
  • Calculated and mixed intravenous (IV) solutions accurately.
  • Assisted in developing a compounding medication workflow.
  • Achieved results in the first 18 months.
  • Achieved results over three years.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.
  • Led a team of 9 in interpreting, validating, and filling prescription orders, as well as counseling customers on medications, dosage and self-administration schedules, side effects, and potential interactions.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Professional with 10 years of experience in the role of Pharmacy Technologist.
  • Pharmacy Technologist who is customer-focused and has a strong background in pharmacology and patient medication therapy management.
  • Individual with risk assessment and performance reporting skills who is determined and engaging.
  • Pharmacy Technologist is a multi-talented Pharmacy Technologist who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Pharmacist with experience working in hospital, community, and clinic pharmacies.
  • In a busy pharmacy environment, highly adaptable Pharmacy Technologist providing medical assistance and support to patients.

Accomplishments

  • Improved medication inventory turnover by 51% with the implementation of FEFO management practices.
  • Successfully implemented automated dispensing systems, reducing medication errors by 62% within 6 months.
  • Assisted in setting up automated blister packing systems, improving efficiency and reducing manual handling time for high-volume prescriptions.
  • Filed insurance claims for specialty medications, achieving timely approval for 40% of prescriptions over the past year.
  • Enhanced the medication return process, saving the organization 13 by efficiently managing manufacturer recalls and credits.
  • Documented and resolved metric which led to procedure.
  • Reconciled insurance claim discrepancies and improved claim acceptance rates by 39% through meticulous documentation and follow-up.
  • Trained 7 pharmacy technicians on prescription filling and data entry, boosting department productivity by 36%.
  • Implemented continuous improvement initiatives within the pharmacy, cultivating an environment of patient safety and increasing process efficiency by 15%.
  • Developed a compounding medication workflow that reduced production time by 46%, optimizing overall pharmacy efficiency.

Affiliations

  • American Medical Informatics Association
  • Regulatory Affairs Professionals Society (RAPS)
  • Pharmaceutical Research and Manufacturers of America (PhRMA)
  • National Healthcareer Association (NHA)
  • American Society of Safety Professionals
  • OSHA Outreach Training Programs for Pharmacy Technologists
  • Society of Women Engineers
  • Society of Pharmacy Technicians Chicago
  • American Association of Pharmacy Technicians (AAPT)
  • Project Management Institute

Certifications

  • Pharmacy Leadership and Management Certification – Meridian
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Pharmaceutical Computer Systems Certification – Tableau, 2024
  • Disease State Management Certification – system, 2023
  • Pharmaceutical Law and Ethics Certification – Harbor & Co., 2022

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