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Skills

  • Online Advertising Management
  • Leadership in High-Growth Environments
  • Client relationship management
  • Effective managerial techniques
  • Profit and Loss (P&L) Responsibility
  • Mergers and Acquisitions Expertise
  • Managerial background
  • Data-driven decision making
  • Employee retention strategy
  • Financial Forecasting and Reporting

Work Experiences

  • Achieved process and initiative with a clear focus on continuous improvement and strategically capitalizing on current market trends.
  • Oversaw a staff of 3 people and oversaw a budget of $11 per year.
  • Maximized performance by monitoring daily activities and mentoring a team of 11 associates.
  • Gave management feedback on employee performance and training requirements.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Created budgets and prepared quotes for new products and services.
  • Created and maintained a positive work environment to improve retention and productivity.
  • Devised and implemented an aggressive action plan to address urgent cost-cutting requirements.
  • Showed employees how to use new products, procedures, and techniques.
  • Improved filing systems for confidential client records and reports increased operational efficiency.

Summaries

  • Shift Leader with strong quality control, problem-solving, and interpersonal communication skills.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Process improvement and inventory control are two areas in which he is extremely effective and knowledgeable.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Dedicated to providing decisive, forward-thinking, and positive team leadership to ensure production success through efficient workflows.
  • Talented Team Trainer who excels at fostering team cohesion by assisting members in providing excellent service and understanding their responsibilities.
  • Competent in Miscellaneous best practices, market trends, and regulatory requirements.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Devoted trainer and mentor with outstanding management skills and a results-oriented approach.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.

Accomplishments

  • Collaborated with 2 key stakeholders to develop a long-term business growth strategy, resulting in a 84% increase in revenue.
  • Led a team of 9 employees in the execution of large-scale product launches, contributing to a 83% growth in market share.
  • Managed an operational budget of $9, reducing costs by 27% while maintaining high service standards across all departments.
  • Created comprehensive performance reports using Jira, providing leadership team with actionable insights that improved decision-making.
  • Implemented a new employee retention strategy, reducing turnover rate from 64% to 64% over several months.
  • Implemented customer loyalty program, increasing repeat purchase rate by 83% within one year.
  • Led the company through a successful product pivot that increased profitability by 64% over 18 months.
  • Successfully led merger/acquisition discussions with Lakeside Partners, securing a deal worth $18, resulting in immediate business growth.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Founded and scaled Meridian, achieving 25% annual growth in revenue within 6 months.

Affiliations

  • International Council of Nurses
  • U.S. Chamber of Commerce Small Business Council
  • Customer Experience Professionals Association (CXPA)
  • Rotary International
  • Association of International Product Marketing and Management (AIPMM)
  • Business Professionals of America (BPA)
  • Small Business Technology Council (SBTC)
  • Association for Business Process Management Professionals (ABPMP)
  • Association for Strategic Planning (ASP)
  • American Marketing Association

Certifications

  • Certified Management Accountant (CMA)
  • CompTIA Network+
  • Chartered Financial Analyst (CFA)
  • Executive MBA in Global Business Strategy
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Financial Modeling & Valuation Analyst (FMVA)
  • Certified Chief Executive (CCE)
  • Lean Six Sigma Black Belt
  • Hootsuite Social Marketing Certification

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