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Skills

  • Computerized maintenance management system (CMMS) implementation
  • Organization
  • Vendor relationship building
  • Business operations
  • Downtime reduction strategy
  • Budgets
  • Cost reduction through supply chain optimization
  • Operational improvement
  • Bookkeeping
  • Contract lifecycle management

Work Experiences

  • Conducted risk assessments across all company locations.
  • Completed 2 employees' bi-weekly payroll.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Addressed property-related issues.
  • Adhered to a budget of $8.
  • Completed backlog within 3 months.
  • Achieved annual savings of $18.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Collaborated with C-level executives to revamp facility layout, increasing floor space utilization by 82%.

Summaries

  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborative Facility Service Manager.
  • Professional in office management and administration with 13 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Team player who is methodical and detail-oriented and has expertise in project management.
  • Adept at coordinating construction and renovation projects.
  • Accomplished Facility Service Manager.

Accomplishments

  • Successfully managed large-scale facility renovation projects, including upgrading infrastructure and enhancing accessibility in 2024.
  • Instrumental in achieving Scrum Master in facility maintenance through rigorous inspection and policy enforcement.
  • Introduced lean management principles to streamline operational processes, reducing facility operational costs by $16 annually.
  • Trained and mentored a team of 5 staff on best practices for facility management, resulting in a retention rate increase of 62%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Redesigned facility layout to enhance operational flow, improving delivery times by 80%.
  • Streamlined janitorial service processes, leading to a 34% improvement in workplace cleanliness and employee satisfaction.
  • Resolved product issue through consumer testing.
  • Instrumented an updated facility security system, resulting in a decrease of 23% in unauthorized access complaints.
  • Improved vendor management efficiencies that reduced the average service delivery time by 85%.

Affiliations

  • Certified Energy Manager (CEM) under Association of Energy Engineers
  • Category Facility Management Alumni Association
  • Building Owners and Managers Association (BOMA) Certification Program Participant
  • American Society of Safety Professionals
  • Supply Chain Management Certification through initiative
  • Society for Maintenance & Reliability Professionals (SMRP) - Member
  • Freemason
  • Certified Professional Maintenance Manager (CPMM) by AFE
  • Rotary International
  • Association for Facilities Engineering (AFE) Certified Professional

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Leadership in Energy and Environmental Design (LEED) Accredited Professional (AP) - U.S. Green Building Council (USGBC)
  • Apple Certified Associate (ACA)
  • Certified Sustainability Manager (CSM) - system
  • Energy Efficiency Auditor Certification - process
  • Sustainability Facility Professional (SFP) - International Facility Management Association (IFMA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Safety Professional (CSP) – Board of Certified Safety Professionals (BCSP)
  • CompTIA Security+
  • Google Certified Professional Cloud Architect

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