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Skills

  • Ethics hotline management
  • Employee training program development
  • Legal compliance and regulatory adherence
  • Team Building and Motivation
  • Business operations
  • Critical Thinking Under Pressure
  • Case management system implementation
  • Internal Investigations Management
  • Leadership in crisis situations
  • Advanced problem solving

Work Experiences

  • Was in charge of planning, scheduling, and supervising the work of 15 subordinates.
  • Collaborated with external legal counsel to successfully resolve 16 litigation cases, saving the company $5 in potential penalties.
  • Collaborated with human resources.
  • Achieved a 33% reduction in repeated incidents.
  • Designed an ethics hotline intake system.
  • Gave out tickets to people who had committed crimes like standard and category.
  • Addressed workplace safety concerns.
  • Achieved results in the first 2 months of audit operations.
  • Decreased administrative time per case by 82%.
  • Developed policies safeguarding whistleblower confidentiality, resulting in a 80% increase in case submissions in 2018.

Summaries

  • Examine field operations for ways to improve behaviors and eliminate protocol violations.
  • Security standards, policies, and procedures are well-understood.
  • Costs were consistently reduced while profits were increased.
  • Internal Affairs President veteran with 17 years of law enforcement experience.
  • Accomplished leader skilled in drafting and implementing confidentiality protocols, cutting data breaches and maintaining organizational trust.
  • Addresses harassment concerns.
  • In all situations and when interacting with people of various personalities, he is known for his patience, professionalism, and self-assurance.
  • Internal Affairs President is a multi-talented Internal Affairs President who is consistently rewarded for planning and operational improvements.
  • Achieved results within a timeframe of 11 years.
  • Quality assurance and client relations are two areas where I excel as a law enforcement officer.

Accomplishments

  • Collaborated with team of 5 in the development of process.
  • Developed early-warning detection tools for conflict incidents, reducing risk of formal litigation by 30%.
  • Resolved product issue through consumer testing.
  • Improved the average time to resolve personnel misconduct cases from 12 days to 7 days, enhancing personnel trust and policy adherence.
  • Reduced overall overtime expenditure by 53% by redistributing workloads and improving case handling efficiency.
  • Authored a comprehensive handbook on conflict-of-interest policies that decreased confusion and case appeals by 47%.
  • Redesigned interdepartmental communication channels that improved reporting accuracy by 20% and streamlined case follow-ups by 6 months.
  • Developed and led internal assessment workshops which increased team understanding of conflict resolution by 77% in 2021.
  • Documented and resolved metric which led to system.
  • Introduced risk management protocols that reduced potential employee litigation cases by 36%, resulting in corporate compliance improvements.

Affiliations

  • Jaycees
  • Toastmasters
  • Society for Corporate Compliance and Ethics (SCCE)
  • Freemason
  • Association for Computing Machinery
  • Compliance Week Editorial Advisory Board Member
  • International Public Management Association for Human Resources
  • American Bar Association Corporate Compliance Group
  • American Medical Informatics Association
  • American Arbitration Association (AAA)

Certifications

  • Advanced Strategic Risk Management Certification by Brightline
  • Lean Six Sigma Green Belt Certification
  • Professional Certificate in Internal Auditing from Ironclad Systems
  • Certified Conflict Resolution Specialist (CCRS) by Northwind
  • Certified Anti-Money Laundering Specialist (CAMS) - by Association of Certified Anti-Money Laundering Specialists (ACAMS)
  • Certified Professional in Internal Controls (CPIC)
  • Certified Compliance & Ethics Professional (CCEP) by Compliance Certification Board (CCB)
  • Six Sigma Black Belt Certification by Beacon Labs (Operational Efficiency)
  • Certified Risk and Compliance Management Professional (CRCMP) by International Association of Risk and Compliance Professionals (IARCP)
  • SHRM Certified Professional (SHRM-CP)

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