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Skills

  • Cost analysis and budget monitoring
  • Budget administration
  • Compliance enforcement and auditing
  • Cloud migration planning and execution
  • First Aid/CPR
  • Operational improvement
  • Executive-level IT reporting
  • IT operations review and reporting
  • Team management
  • Regulatory compliance

Work Experiences

  • Achieved a 47% faster resolution time.
  • Helped users have the best possible experience by providing ongoing support, training classes, webinars, system improvements, and communication of system changes.
  • Achieved $16 in savings.
  • Configured security monitoring tools.
  • Found computer hardware and network system problems and used troubleshooting techniques to fix them.
  • Designed and executed a series of IT workshops, boosting the internal team's knowledge by 79% on cloud and cybersecurity trends.
  • Achieved a 79% increase in overall productivity.
  • Coordinated regular IT operations reviews.
  • Adjusted internal systems to improve responsiveness.
  • Achieved 50% alignment with GDPR standards.

Summaries

  • Accomplished IT professional.
  • Delivered 54% reduction in hardware costs.
  • The ability to translate technical requirements into business solutions has been demonstrated.
  • Looking for a position that will allow me to advance in my career with a forward-thinking company.
  • Information Systems Supervisor is a multi-talented Information Systems Supervisor who is consistently rewarded for planning and operational improvements.
  • Detailed in the development of innovative business solutions, the application of various methodologies, and the delivery of software engineering solutions for leading organizations.
  • Information Systems Supervisor with 5 years of successful project management and client relations experience.
  • Achieved 70% reduction in resource misallocation.
  • Analytical Information Systems Supervisor.
  • Achieved 27% improvement in threat detection.

Accomplishments

  • Delivered a comprehensive budget analysis that led to a reduction of IT operational costs by $15 through identifying underused resources and services.
  • Partnered with HR to establish technical training curricula for IT staff, achieving 35% first-pass certification success rate in category over two years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with internal audit teams to achieve 63% compliance with new data protection regulations, including program, across 18 offices globally.
  • Supervised a team of 10 IT professionals, leading successful completion of procedure ahead of schedule by 15%, while maintaining compliance with procedure.
  • Implemented a new password management system, resulting in 24% reduction in password reset requests and enhancing overall network security.
  • Streamlined cross-departmental communication through the implementation of Salesforce, reducing alignment meeting frequency by 9 hours per week and boosting project turnaround.
  • Planned and oversaw a network infrastructure upgrade, reducing network lag by 46% and increasing data throughput by 15 Mbps.
  • Negotiated new vendor contracts, delivering budget savings of $3 annually and reducing IT procurement costs by 71%.
  • Implemented automated monitoring systems for compliance auditing, reducing human error and increasing report accuracy by 22%.

Affiliations

  • Member of SANS Institute Alumni
  • Lions Club
  • Certified Information Systems Security Professional (CISSP) Study Group
  • Project Management Institute
  • Cybersecurity and Infrastructure Security Agency (CISA) Community Forums
  • Rotary International
  • Information Systems Audit and Control Association (ISACA)
  • Advisory Board Member for process IT Professionals Group
  • American Marketing Association
  • American Society of Safety Professionals

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • Certified Information Technology Manager (CITM)
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Cloud Certified - Professional Cloud Architect
  • Certified Information Systems Auditor (CISA)
  • Certified Chief Information Security Officer (CCISO)

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