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Skills

  • Adaptation of new tax filing processes
  • Client satisfaction improvement by 25%
  • Deductions listing
  • Income tax return preparation
  • Filing extensions and tax deduction maximization
  • Compliance with IRS and foreign tax office regulations
  • Multi-jurisdictional tax filings
  • Foreign tax credit calculations
  • Implementation of workflow improvements to increase efficiency by 35%
  • QuickBooks proficiency

Work Experiences

  • Informed clients about available products and services, such as framework and method services, which led to more business opportunities.
  • Complied with international tax treaties.
  • Avoided penalties across jurisdictions.
  • Collaborated with clients from diverse industries.
  • Prepared US, multistate, and international tax returns for business clients.
  • Achieved Excellence Award for successfully preparing over 4 tax returns annually while maintaining a client retention rate of 66%.
  • Assisted clients more effectively.
  • Achieved favorable outcomes.
  • Maintained high-quality control standards by reviewing internal tax preparation documents for missed tax benefits.
  • Achieved quicker file turnaround times.

Summaries

  • Performance, customer service, and compliance were all priorities for successful tax professionals.
  • Bilingual Tax Preparer is a veteran Bilingual Tax Preparer who specializes in individual and small business tax planning and preparation.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Skilled at generating new business through the development of personalized relationships.
  • Astute Bilingual Tax Preparer has 15 years of experience providing tax services in high-volume, fast-paced environments.
  • Assisting with financial planning and analysis is something I've done before.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Developing individualized client strategies and reviewing financial statements are two areas of expertise.
  • Bilingual Tax Preparer is a multi-talented Bilingual Tax Preparer who is consistently rewarded for planning and operational improvements.
  • Skilled at forming new business relationships and influencing organizational growth.

Accomplishments

  • Co-led a team of 2 bilingual tax preparers, delivering exceptional service to clients with a 28% increase in repeat business.
  • Successfully managed high-volume bilingual tax preparation operations, averaging 17 returns per week during peak tax season, resulting in a 20% increase in client satisfaction.
  • Prepared and filed individual, partnership, and corporate tax returns for over 13 clients annually, ensuring compliance with both federal and state regulations for both English and Spanish-speaking clients.
  • Coordinated with bilingual legal advisors to support clients dealing with estate tax matters across international borders.
  • Provided expert bilingual consultation on tax law changes affecting foreign nationals, resulting in optimized tax strategies for clients with international interests.
  • Provided tax consultation on international business holdings, ensuring accurate bilingual filing in accordance with U.S. Tax law for 7 corporate clients.
  • Played a pivotal role in increasing company revenue by securing 17% more tax preparation clients through superior bilingual support.
  • Managed client inquiries and tax return amendments for a portfolio of 12 Spanish-speaking clients, improving customer retention by 82%.
  • Managed tax discrepancies and provided IRS correspondence in both languages, achieving successful resolutions for 81% of cases.
  • Created custom tax filing templates in both languages, reducing manual errors in submission for 4 clients.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • Statewide Society of Tax Preparers Denver
  • Society of Human Resource Management
  • Member of the American Institute of CPAs (AICPA)
  • International Association of Administrative Professionals
  • Member of the International Association of Financial Crimes Investigators (IAFCI)
  • Subscribed Member of National Association of Tax Professionals (NATP)
  • National Association of Social Workers
  • Association of Information Technology Professionals

Certifications

  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified: Dynamics 365 Finance and Operations, Financials
  • American Institute of CPAs (AICPA) Tax Section Member
  • Chartered Tax Professional (CTP)
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Tax Return Preparer Federal Certification (Form W-12)
  • International Financial Reporting Standards (IFRS) Certificate
  • Multistate Tax Specialist (MTS) - 2023

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