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Skills

  • Team collaborating
  • Business operations
  • Planning and coordination
  • Emotional resilience building
  • Relationship development
  • Problem resolution
  • Client Advocacy in Multidisciplinary Meetings
  • Coordinating services
  • Emergency Psychiatric Intervention Reduction
  • Advocating for underserved populations

Work Experiences

  • Advocated for clients in multidisciplinary meetings.
  • Used Workday to compile data gathered from various sources.
  • Centralized family assessments.
  • Advocated for family reunification in court hearings.
  • Applied trauma-informed care principles to all client interactions, ensuring client satisfaction levels nearing 50%.
  • Assisted young adults exiting care systems.
  • Achieved zero hospital transfers.
  • Applied trauma-informed care principles to client interactions.
  • Kept my program knowledge up to date by doing performance reporting and team leadership.
  • Achieved 22% compliance.

Summaries

  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Wraparound Care Coordinator.
  • Medical Social Worker with experience providing necessary education to patients, coordinating program referrals, and determining appropriate treatment plans.
  • Adept at conducting comprehensive assessments to identify care needs and create tailored plans. Trained 9 new staff on best practices, accelerating team cohesiveness and lowering service delivery times by 50%.
  • Achieved a 41% improvement in client wellbeing.
  • Miscellaneous student seeking hands-on experience through an internship in process improvement.
  • Prepared to put 14 years of industry experience to work in a dynamic new role at Harbor & Co..
  • Capable of conducting needs assessments and psychosocial evaluations in order to develop appropriate plans, set goals, and improve an individual's quality of life.
  • Accomplished improvements over 13 months.
  • Strategic planning in system settings and strategic planning in process improvement settings.
  • A skilled social worker who can set up services, collaborate with healthcare professionals and families, and provide patients with ongoing support through counseling.

Accomplishments

  • Reduced operational bottlenecks by integrating advanced software Asana to manage large caseloads efficiently, resulting in a 49% reduction in manual data entry.
  • Introduced a data-driven approach to resource allocation, optimizing program efficiency and reducing resource waste by $16 annually.
  • Collaborated with mental health professionals and external stakeholders to create holistic care approaches that resulted in a 19% reduction in hospital admissions for high-risk clients.
  • Managed partnerships with external community groups to create support channels, leading to the addition of new resources for families and a 45% increase in community engagement.
  • Coordinated with school districts to provide educational continuity for students in crisis, achieving a 43% improvement in academic support adherence.
  • Effectively managed a caseload of 13 clients while ensuring personalized intervention plans were delivered on schedule and within budget constraints.
  • Developed and implemented regular family feedback surveys, which resulted in a 78% increase in actionable insights for program improvements.
  • Monitored performance metrics and implemented program improvements, which increased the employee output efficiency related to case completion speed by 55%.
  • Developed after-care follow-up protocols resulting in 63% success rate for maintaining stable client-household relationships post-crisis intervention.
  • Designed and implemented family-oriented intervention models that increased family stabilization and reduced emergency psychiatric interventions by 18%.

Affiliations

  • Collaborated with the Substance Abuse and Mental Health Services Administration (SAMHSA) on trauma-informed care strategies
  • Active participant in the Wraparound Services National Network (WSNN), fostering community-based principles
  • Member of the American Mental Health Counselors Association (AMHCA) to remain current on therapeutic practices
  • Completed training in Cultural Competency for Effective Wraparound Services via framework
  • Sustained involvement with the Family-Driven Care Task Force, focusing on holistic care delivery
  • Engaged with the National Behavioral Intervention Team Association (NaBITA) to enhance crisis management skills
  • Sustained membership with the National Federation of Families for Children’s Mental Health (FFCMH)
  • Joined the Trauma-Informed Care Network (TICN) to expand knowledge of trauma-healing practices
  • Member of the National Association of Social Workers (NASW) since 2016
  • Active in the Child Welfare League of America (CWLA), focused on increasing foster care outcomes and resources

Certifications

  • Certified Community Health Worker (CCHW)
  • Basic HIPAA Awareness & Compliance Training
  • Certified Family Peer Specialist (CFPS)
  • Certified Wraparound Facilitator (NWI)
  • CompTIA Network+
  • Certified Autism Spectrum Disorder Clinical Specialist (CASDCS)
  • Behavioral Health Case Management Certification (State or National Level)
  • Trauma-Informed Care Certification (TIC)
  • Google Certified Professional Cloud Architect
  • American Academy of Financial Management (AAFM)

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