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Skills

  • Acute and rehabilitative care
  • Process streamlining and automation
  • Facility inspection coordination
  • Quality assurance controls
  • Records management
  • Project management in renovations and upgrades
  • Patient safety
  • Preventive maintenance scheduling
  • Emergency preparedness planning
  • Policies and procedures

Work Experiences

  • Increased bed occupancy by 17% in three years.
  • Achieved $5 savings over the past year.
  • Conducted fire drills and lockdown protocols.
  • Achieved reduction over a 6 months.
  • Collaborated with senior management to allocate the facility's $2 operational budget, ensuring efficient use of resources while maintaining quality standards.
  • Administered detailed records for maintenance schedules and costs, improving equipment life-cycle tracking by adopting a new CMMS (Computerized Maintenance Management System).
  • Collaborated with property management teams.
  • Conducted evacuation drills.
  • Achieved zero disruptions.
  • Communicated with patients with compassion while maintaining the confidentiality of their medical information.

Summaries

  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Deadline-driven Pharmacy Manager with strong customer service, telephone etiquette, and problem-solving abilities.
  • System, method, and procedure are all available.
  • Effective at increasing revenue, team productivity, and policy compliance in order to keep the facility running at a profitable and sustainable level.
  • Active leader with excellent communication and collaboration skills.
  • ServiceNow and Jira experts with exceptional interpersonal skills.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • With 16 years of progressive experience managing busy healthcare facilities, Assistant Facility Administrator is an insightful Assistant Facility Administrator.
  • Team player who speaks 9 languages fluently.
  • Accomplished this within two years.

Accomplishments

  • Trained 9 facility staff in new safety protocols, resulting in a 24% increase in overall safety compliance.
  • Administered incident reporting systems and follow-ups, improving response time to safety hazards and reducing risks by 68%.
  • Played a key role in overseeing the installation of energy-efficient systems in 2020, saving the organization 3 on utilities annually.
  • Reduced turnover of facilities staff by 71% by implementing a training and development program that addressed key skill gaps.
  • Successfully maintained a timely and accurate record-keeping system, increasing data accessibility during facility audits.
  • Led the successful implementation of a facility-wide digital transformation project, incorporating SAP to improve asset and resource management.
  • Reduced facility downtime by 55% by collaborating with key departments to identify and mitigate maintenance bottlenecks.
  • Improved energy efficiency across multiple buildings by 60% through coordinated upgrades to HVAC systems and lighting setups.
  • Worked with IT to implement new access control systems, enhancing the security of restricted areas and reducing unauthorized access incidents by 84%.
  • Successfully reduced operational costs by 9 through strategic contract renegotiations and bulk purchase agreements.

Affiliations

  • Team leader for several workshops with the National Contract Management Association (NCMA), focusing on facilities-related procurement best practices.
  • Volunteered with the American Red Cross for coordinating disaster recovery and emergency planning goals for local facilities.
  • Member of the International Facility Management Association (IFMA), actively participating in regional facility management conferences.
  • Volunteered for the U.S. Green Building Council (USGBC) assisting facilities in achieving LEED certifications for environmentally conscious operations.
  • Certified emergency planner through The Federal Emergency Management Agency (FEMA), specializing in disaster preparedness for corporate facilities.
  • Attended seminars hosted by the Public Risk Management Association (PRIMA) to improve emergency preparedness protocols.
  • Member of the local chapter of the Association for Facilities Engineering (AFE), producing whitepapers on operational improvements and maintenance efficiency.
  • Engaged with the Project Management Institute (PMI), applying project management frameworks to capital improvement projects within facilities.
  • Achieved Certified Facility Manager (CFM) status through the International Facility Management Association (IFMA) in 2021.
  • Participated in the American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) where modern energy-efficiency strategies were discussed.

Certifications

  • Certified Healthcare Facility Manager (CHFM) - American Hospital Association
  • Certified Facility Manager (CFM) - method
  • CompTIA A+ Technician
  • SAP Certified Application Associate
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Basic Emergency Preparedness Training (EMT) - process
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)

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