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Skills

  • MS Office
  • Budget forecasting and reports
  • Operational improvement
  • Regulatory compliance
  • Relationship development
  • Conflict resolution
  • Food procurement optimization
  • Nutrition needs assessment
  • Cross-functional team leadership
  • Medical diet coordination (e.g., standard)

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Achieved a 42% reduction in regulatory violations.
  • Contributed to a $9 reduction in annual food costs.
  • Achieved zero safety incidents for 3 consecutive months.
  • Achieved a 80% reduction in food delivery timeframes.
  • Collaborated with external auditors.
  • Calculated nutrient and energy requirements for individual clients, taking into account their lifestyles, physiology, and medical concerns.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 4-year streak of zero violations.
  • Coordinated with clinical dietitians and food staff.

Summaries

  • Achieved a 38% improvement in staff adherence to portion control standards.
  • Award-winning dietary manager skilled in team leadership and safety audits, recognized for achieving zero safety incidents over 18 consecutive months.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Assistant Dietary Director with expertise in KPI tracking.
  • Achieved $15 in savings.
  • Assistant director with strong leadership skills in handling dietary staff, optimizing department scheduling and reducing overtime by $5 annually.
  • Assistant Dietary Director with expertise in KPI tracking and performance improvement, delivering continuous enhancements to food service operations.
  • When managing multiple tasks and working with a variety of patients, thrive in challenging, fast-paced environments.
  • Adept at personalized meal design for patients with program.
  • Achieved a $15 reduction in annual food procurement costs.

Accomplishments

  • Coordinated with vendors to renegotiate supply contracts that reduced the cost of key food items by 82%.
  • Tracked key performance indicators (KPIs) related to food quality, safety, and efficiency, consistently achieving 48% or higher metrics in all categories.
  • Reduced inventory costs by 28% through optimized inventory control processes, all while maintaining adequate stock levels for a facility serving 3 residents.
  • Utilized Microsoft Excel to streamline food ordering and inventory tracking, reducing stock shortages by 16% and minimizing excess inventory.
  • Collaborated with team of 9 in the development of program.
  • Initiated a dietary mentorship program, decreasing employee turnover rate by 25% over the past year through improved team cohesion and skills development.
  • Enhanced the performance review process, improving staff retention by 17% over 6 months through the implementation of personalized development plans and targeted recognition programs.
  • Played a critical role in assisting with the planning and execution of large facility events, successfully coordinating catering for up to 18 guests with specialized dietary needs.
  • Cross-trained 3 team members in multiple kitchen roles, improving shift flexibility and decreasing scheduling conflicts by 20% over two years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Membership in the American Diabetes Association (ADA) Nutrition Section
  • American Marketing Association
  • International Council of Nurses
  • National Restaurant Association (NRA)
  • Project Management Institute
  • Jaycees
  • American Society for Parenteral and Enteral Nutrition (ASPEN)
  • Chairperson of initiative Catering Committee
  • Freemason
  • Allergen Awareness Certification (AAC) 2020

Certifications

  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Certified in Adult Weight Management Programs (CAWMP)
  • Certified Geriatric Care Manager (CGCM)
  • CompTIA A+ Technician
  • Certified Executive Housekeeper (CEH) - Health Facility Focused
  • Nutritional and Integrative Medicine for Mental Health Clinical Education Program (NIMHCEP)
  • Certified Specialist in Gerontological Nutrition (CSG)
  • Certified Lactation Counselor (CLC)
  • Nutrition and Wellness Consultant Certification (NWCC)

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