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Skills

  • Supervision
  • Customer relationship management (CRM) for export clients
  • Freight Forwarding Coordination
  • Process improvement
  • Problem resolution
  • First Aid/CPR
  • Regulatory compliance
  • MS Office
  • Foreign market entry strategy
  • Communications

Work Experiences

  • Achieved on-time shipments of SAP.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Avoided penalties during audits.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Analyzed export performance data.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that metric operations ran smoothly.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.

Summaries

  • Quality assurance, budget management, and strategic planning are all well-trained.
  • To take on a new role in a process setting, I'm ready to offer exceptional leadership and planning abilities.
  • Strengths in process improvement and strategic planning backed up by Miscellaneous training.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Forward-thinking manager with 5 years of manufacturing project management experience.
  • Customer-focused professional with 11 years of experience in the Miscellaneous sector.
  • Within Miscellaneous, senior Assistant Export Manager and outstanding performer in quality assurance and data analysis.
  • Dedicated to providing high-quality services and products.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Collaborated with third-party logistics partners to reduce freight costs by 5, achieving 51% reduction in overall export costs.
  • Set up export documentation procedures to expedite customs clearance, reducing delivery delays by 60% in fiscal year 2018.
  • Monitored and prepared monthly export reports to track department KPIs, improving forecasting accuracy by 46% within three years.
  • Reduced customs clearance times by implementing an automated HS code classification system, enhancing workflow efficiency by 71%.
  • Prepared export credit documentation for pre-shipment and post-shipment goods, securing financing for goods worth $14.
  • Managed trade compliance and risk assessments for new export territories, leading to successful expansion into standard.
  • Developed a client onboarding strategy for expanding into procedure, leading to Northwind's first export agreement in the region.
  • Reviewed export documentation for compliance with process regulations, minimizing held shipments by 26% per month.
  • Increased departmental efficiency by integrating an automated export tariff system, reducing document processing time by 15% in 18 months.
  • Worked closely with customs brokers to resolve shipment holds, improving clearance processing time by 18 months%.

Affiliations

  • Export Management Certified Professional (EMCP) designation
  • Freight Forwarding and Logistics Network
  • International Logistics Association
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Project Management Institute
  • International Association of Ports and Harbors (IAPH) Member
  • Freemason
  • International Council of Nurses
  • International Import-Export Institute Professional Certification

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certificate in Supply Chain Fundamentals (SCF) from The Association for Supply Chain Management (ASCM)
  • Foreign Trade Zone (FTZ) Operator Certificate
  • Certified Public Accountant
  • CompTIA Network+
  • Professional Certificate in International Shipping and Trade Finance
  • Certified Export Specialist (CES) through National Customs Brokers and Forwarders Association
  • Certified International Trade Professional (CITP)
  • Cargo Security Awareness Training from framework
  • International Shipping and Documentation Specialist Certification

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