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Skills

  • Organization
  • Regulatory compliance
  • Conflict resolution in sales contracts
  • Advanced proficiency in program systems
  • Contract drafting and negotiation
  • Collaborating with legal counsel
  • Operational improvement
  • Data-driven decision making
  • Bookkeeping
  • Budgets

Work Experiences

  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Conducted in-depth contract analysis and reported findings to senior leadership, gaining executive buy-in to reallocate resources to high-priority clients.
  • Collaborated with the legal team.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Advised on best contractual practices.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Achieved a 32% reduction in overdue deliverables.
  • Achieved a 30% increase in contract retention rate.
  • Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities on client relations and quality assurance.
  • Assisted in preparing responses to RFPs and RFQs.

Summaries

  • Independently solved problems and kept teams on task to handle a variety of business requirements.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Sales Contracts Administrator is a multi-talented Sales Contracts Administrator who is consistently rewarded for planning and operational improvements.
  • Clear understanding of strategic planning and client relations as well as workflow optimization training.
  • Adaptable person with strategic planning and budget management abilities.
  • Commended for consistently driving team success through strict adherence to company procedures and effective employee training.
  • Achieved a 60% reduction in overdue deliverables.
  • 3 years of experience in drafting contracts.
  • Within Miscellaneous, senior Sales Contracts Administrator and outstanding performer in project management and vendor management.
  • Ensures operational and service excellence by working effectively with cross-functional teams.

Accomplishments

  • Trained and onboarded 8 new hires on contract management protocols, increasing department productivity by 31%.
  • Facilitated timely contract renewals by creating a comprehensive workflow system, resulting in a 52% reduction in delays.
  • Consolidated and organized contract data repositories, enabling quicker access and retrieval of documents which improved efficiency by 34%.
  • Reduced back-and-forth communication by introducing contract templates for common sales agreements, cutting contract creation time by 71%.
  • Ensured timely execution of over 7 contracts yearly while minimizing risk by liaising with internal legal and compliance teams.
  • Supported sales team by ensuring rapid contract turnaround for high-priority clients, helping close deals worth over $7 within tight deadlines.
  • Identified discrepancies in contract clauses during audits, resulting in $15 cost avoidance for the company.
  • Instituted a contract audit process that identified and rectified 16 contractual risks, reducing potential liabilities by $14.
  • Reduced revenue leakage by 22% through frequent contract review and close monitoring of payment terms.
  • Worked closely with account managers to amend contract terms that aligned better with clients’ evolving needs, resulting in a 73% higher retention rate.

Affiliations

  • International Council of Nurses
  • Society of Women Engineers
  • Member of the International Sales Professionals Association (ISPA)
  • Mentor, 2023 Contract Administration Trainee Program
  • Salesforce User Group Member with Contract Management Focus
  • Bachelor of Laws (LL.B) in Contract Law, metric, 2018
  • Institute of Sales Management (ISM) Affiliate
  • American Society of Safety Professionals
  • Member of the International Chamber of Commerce (ICC)
  • American Management Association (AMA) Member

Certifications

  • Certified Sales Contracts Specialist (CSCS) - Institute of Sales Contracting Professionals (ISCP)
  • First Aid/CPR Certified
  • Certified Corporate Governance Professional (CCGP) - Brightline
  • Certified Technology Specialist (CTS) - category
  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • ISO 27001 Lead Implementer - Information Security Management Systems Certification
  • Certified International Contract Manager (CICM) - process
  • Government Contracting Certification (GCC) - standard or framework
  • Certified Data Privacy Solutions Engineer (CDPSE) - framework

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