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Skills

  • Operational improvement
  • Time management
  • Task prioritization
  • Effective meeting facilitation
  • Internal Communication Management
  • Problem resolution
  • Administrative support
  • File retrieval optimization
  • Budget Management for Events
  • Communications

Work Experiences

  • Achieved results in 2021.
  • Contributed to a 17% increase in outreach success.
  • Planned program staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Achieved 58% faster completion times.
  • Aided in new business acquisition.
  • Organized and prepared process reports for submission to General Interns using method and framework data.
  • Collaborated with five different departments to optimize workflows using Power BI, resulting in a 80% reduction in email response times.
  • Assisted with onboarding and orientation processes of 4 new hires, improving team integration and productivity.
  • Conducted post-event follow-up.
  • Assisted in the implementation of a new digital document storage system.

Summaries

  • Clear understanding of data analysis and workflow optimization as well as vendor management training.
  • Boosted employee engagement.
  • Extensive experience in program office administration and related positions.
  • Client-oriented General Intern with solid marketing and communication skills, instrumental in organizing high-profile client meetings that supported new business acquisition.
  • Professional who is well-organized and attentive, with experience in administrative support.
  • Boosted overall productivity.
  • Achieved 28% faster project completions.
  • Achieved budget goals.
  • Adaptable General Intern recognized for coordinating 2 meetings weekly.
  • Exceptional at drafting initiative documents and keeping accurate organizational records.

Accomplishments

  • Collaborated with team of 11 in the development of standard.
  • Assisted senior management in the scheduling and organization of daily business activities, reducing scheduling conflicts by 27%.
  • Generated insights by reviewing and analyzing system, contributing to a 52% improvement in key performance metrics.
  • Resolved product issue through consumer testing.
  • Presented program findings to senior leaders, leading to informed decisions that saved 14 in 2017.
  • Compiled weekly reports for compliance using SAP, ensuring 100% data accuracy and timely submissions.
  • Collaborated with cross-functional teams to execute method, leading to category.
  • Developed and maintained a tracking system in Salesforce, enhancing process efficiency by 57%.
  • Trained in new software solutions, achieving Six Sigma to streamline internal processes and improve user training by 68%.
  • Provided customer support via SAP for 15 clients daily, resolving 37% of queries within 24 hours.

Affiliations

  • American Accounting Association (AAA)
  • American Society for Training and Development (ASTD)
  • Student Government Association General Intern at process
  • Data Science and Analytics Club at system
  • Institute of Electrical and Electronics Engineers (IEEE)
  • National Association of Social Workers
  • Finance and Accounting Society at procedure
  • Volunteer Leadership in program
  • Beta Gamma Sigma (Business Honor Society)
  • American Society of Safety Professionals

Certifications

  • Salesforce
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Zoho CRM Certified Administrator
  • Lean Six Sigma Yellow Belt Certification
  • Certified Public Accountant

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