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Skills

  • Staff recruiting and retention
  • Staffing oversight
  • Staff motivator
  • Retail Staff Management
  • Camera and video staff direction
  • Staff support and assistance
  • Staff assistance
  • Healthcare staffing
  • Nursing staff leadership
  • Staff assignments

Work Experiences

  • Achieved results within the first 3 months.
  • Achieved growth in 2023.
  • Achieved results in a six-month span.
  • Contributed to youth development in recreational programs.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with sales to launch a new citywide recreational initiative resulting in 60% community participation.
  • Conducted monthly feedback sessions with participants, implementing suggestions that improved overall program ratings by 32%.
  • Collaborated with local organizations.
  • Created customized client programs to meet their specific fitness requirements.
  • Attracted over 11 new participants.

Summaries

  • Boosted volunteer involvement by 79%.
  • Achieved camper retention rates of 63%.
  • Award-winning Recreational Staff recognized for excellence in program development and community engagement over 8 years.
  • Catered to groups of up to 15 participants.
  • Achieved a 58% decrease in accidents.
  • Achieved a 48% reduction in incident reports.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adhered to safety protocols for groups of metric.
  • Achieved measurable improvements.
  • Prepared to apply my experience and skills to a position with a progressive organization that will allow me to grow.

Accomplishments

  • Led team to implement a new client registration system which significantly reduced first-time user onboarding time by 83%.
  • Received consistently positive reviews for customer service, earning President's Club for excellence in community service.
  • Developed personalized recreation plans for special needs attendees, enabling framework individuals to participate independently in regular programming.
  • Directed a volunteer mentorship program, where initiative volunteers successfully trained in leadership and group facilitation.
  • Developed an inventory management system which reduced supply shortages and saved $7 annually.
  • Collaborated with standard to introduce health and wellness initiatives, driving member engagement up by 51%.
  • Developed partnerships with neighboring recreational facilities to offer shared programming, increasing community resources and reducing cost by $10.
  • Piloted first adaptive sports league, accommodating persons with disabilities and signed up 15 new participants.
  • Led the planning and execution of weekly recreational events, increasing family participation by 30% over 7 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Girl Scouts/Boy Scouts of America Troop Leader (Raleigh)
  • Leadership Park and Recreation Program – Graduate (2020)
  • USA Archery Certified Instructor
  • National Association for Interpretation Certification (NAI)
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Society of Women Engineers
  • Project Management Institute

Certifications

  • Fundamentals of Fundraising Certification (AFP)
  • Adaptive Recreation Specialist Certification
  • Certified Therapeutic Recreation Specialist (CTRS)
  • Apple Certified Associate (ACA)
  • Certified Adventure Facilitator (CAF)
  • CompTIA Network+
  • YMCA Lifeguard Certification
  • Lifespan Development and Inclusion Specialist by Cedar Works
  • Child and Youth Worker Certification (CYW)
  • Project Management Professional (PMP)

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