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Skills

  • Overseeing labor law and bank regulation compliance
  • Relationship building and retention
  • Credentialing and compliance oversight
  • Medical staff training and development
  • Continuous improvement of administrative workflows
  • Process improvement to reduce overtime and labor law violations
  • Drug inventory management
  • Data-driven decision making using staffing metrics
  • Training and development
  • Immunizations

Work Experiences

  • Adjusted scheduling to improve attendance.
  • Addressed shortages promptly.
  • Awarded Top Performer for streamlining administrative check-ins and improving medical staff efficiency in collaboration with product.
  • Collaborated cross-functionally with HR and payroll.
  • Assisted in managing credentialing processes for over 9 healthcare providers to ensure compliance with state and federal regulations.
  • Achieved a 47% reduction in administrative response time.
  • Cleaned up the pharmacy area by removing trash and straightening the counters.
  • Assisted with coordination of healthcare provider operations.
  • Built key reports and dashboards that provided insight into overall staffing efficiency, allowing for immediate adjustments in departmental staffing plans.
  • Was in charge of a group of 3 pharmacy technicians.

Summaries

  • Vendor management and workflow optimization experts.
  • Pursuing a similar position that requires a lot of focus and dedication.
  • With more than 2 years of experience managing operations in patient-centered medical offices, this professional is highly skilled and enthusiastic.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 60% reduction in absenteeism.
  • Excellent planning and program management skills. Highly organized and hardworking.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Reduced labor cost by 76% by implementing meticulous shift scheduling and tracking overtime to ensure legal compliance and continuity of care.
  • Served as a point of contact during metric, ensuring seamless communication between administrative staff and medical teams during high-pressure situations.
  • Documented and resolved program which led to category.
  • Successfully coordinated department-wide training for the implementation of a new framework, facilitating knowledge transfer among 3+ staff.
  • Facilitated professional development workshops that increased the knowledge and adherence to healthcare industry standards among 12 full-time staff members.
  • Managed resource allocation for program, ensuring medical staff availability at critical junctures to maintain quality care across 8 departments.
  • Streamlined onboarding process for 12 new medical hires, decreasing orientation timeline by 67%.
  • Organized monthly meetings with heads of sales, ensuring proactive identification and resolution of healthcare worker compliance issues.
  • Collaborated with customer success to address clinical staffing shortages by developing scheduling systems, reducing patient wait times by 74%.
  • Enhanced department workflows by introducing SAP for monitoring medical staff certifications, reducing manual input hours by 18 hours/month.

Affiliations

  • Rotary International
  • American Board of Quality Assurance & Utilization Review Physicians (ABQAURP)
  • American College of Healthcare Executives (ACHE)
  • Lions Club
  • Association for Computing Machinery
  • American Medical Group Association (AMGA)
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Federal Emergency Management Agency (FEMA), Healthcare Resources Management Program
  • Lean Six Sigma Certification for Healthcare Administration

Certifications

  • Certified Credentialing Professional (CCP) from National Association of Medical Staff Services
  • Certified Lean Six Sigma Healthcare (CLSSHC)
  • Certified Public Accountant
  • Certified Medical Staff Specialist (CMSS)
  • CompTIA Network+
  • Fundamentals of Medical Staff Services Management Certification from Meridian
  • Compliance & Privacy Officer Certification
  • Certified Business Analysis Professional (CBAP)
  • Six Sigma Yellow Belt (Healthcare)
  • Medical Office Administration: Certification in Healthcare Administration

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