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Skills

  • Interactive communication skills
  • Mentoring Team on Best Practices
  • Product promotion
  • Performance improvement
  • Menu memorization
  • Food safety protocols
  • Communication skills
  • Customer engagement
  • Adapting to Technology for Operational Needs
  • Table setting knowledge

Work Experiences

  • Deliver on the consumer's and company's expectations for speed and accuracy.
  • Am in charge of keeping the work area clean.
  • Cleaned the decks and sanitized the equipment with program product to remove any leftover fish or carcasses following each shift.
  • Strictly adhered to protocols while remaining calm and efficient in emergency situations.
  • Was responsible for ensuring that all health and safety regulations were followed at all times.
  • Run a power wash on all of my machines every day.
  • Taking customer orders
  • Cleaned the offices and common areas, emptied the trash, and restocked the restroom supplies.
  • Educated the crew on safety procedures to avoid onboard mishaps, resulting in a 15% reduction in accidents within one year.
  • Put together food orders while keeping proper portion control in mind.

Summaries

  • Bartender with the ability to turn operations into profitable businesses.
  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Crew Member with 18 years of successful strategic planning and data analysis experience.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Crew Member with over 5 years of experience in customer service environments.
  • Crew Member is a focused Crew Member who excels at multitasking and providing prompt and courteous service to all customers.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Ready to take on new challenges with a role in the metric industry.
  • Commitment to the highest food safety standards as well as excellent customer service.
  • Looking for a position as a Grocery Store Manager with a dynamic, customer-focused team.

Accomplishments

  • Recorded
  • Elected to oversee expansion of store into Austin.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained
  • Increased
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Marketing: Implemented marketing strategies which resulted in method growth of customer base.
  • Ensured
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Guided

Affiliations

  • Sales Promotion Association (SPA)
  • Hospitality Sales and Marketing Association International (HSMAI)
  • Foodservice Educators Network International (FENI)
  • Retail, Wholesale, and Department Store Union (RWDSU)
  • Customer Service Professionals Network (CSPN)
  • American Society of Safety Professionals
  • Association of Foodservice Management Professionals (AFMP)
  • Food and Beverage Service Association (FBSA)
  • Society for Customer Service Excellence
  • International Council of Nurses

Certifications

  • Certified Cash Handler - method
  • Google Certified Professional Cloud Architect
  • HACCP Manager Certification - Brightline
  • Cisco Certified Network Associate (CCNA)
  • Certified Forklift Operator - metric
  • Hygiene and Sanitation Protocol Certification
  • Certified Hospitality Supervisor (CHS) - American Hotel & Lodging Educational Institute
  • First Aid/CPR Certified
  • Customer Service Excellence Certification Ironclad Systems
  • Safe Food Handling Certification - National Restaurant Association

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