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Skills

  • Typing speed 17 WPM
  • Cheerful and energetic
  • Internal auditing
  • Flexible schedule
  • Computer literate
  • Customer needs assessment
  • Barcode scanning
  • Exact Software
  • Sales goal achievement
  • Perfect attendance record

Work Experiences

  • Ensured that customers and team members were safe by responding quickly and efficiently to spills and biological concerns.
  • Examined transactions to resolve differences between accounting information and cash drawer information.
  • Achieved a 46% reduction in customer complaints.
  • Used Adobe Creative Suite to create and submit end-of-shift reports.
  • Assisted disabled customers with checkout.
  • Examined and resolved discrepancies between accounting data and cash drawer data.
  • Collaborated with Retail Cashier to resolve issues and address customer complaints.
  • Achieved OSHA for financial accuracy.
  • Achieved a 64% increase in attached-unit sales for Power BI.
  • Achieved accurate tracking and auditing.

Summaries

  • With a commitment to efficiency and accuracy, I am skilled at project management.
  • Hardworking Cashier with a strong background in process environments, as well as a high level of accuracy and efficiency.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Professional and approachable, with exceptional customer service and sales skills.
  • Customer service and framework POS software training.
  • Experienced in training and mentoring new hires.
  • Looking to put my 8 years of experience working in method environments to good use.
  • High-energy Retail professional eager to contribute skills and experience to a new and challenging role.
  • Cashier with a proven track record of running smooth, accurate registers, keeping merchandise stocked, and keeping the store clean.
  • Quick delivery of hot food and implemented are service-oriented.

Accomplishments

  • Collaborated with team of 6 in the development of metric.
  • Accomplished daily operational tasks with a high level of accuracy, contributing to a 46% decrease in register discrepancies and errors.
  • Contributed to 8 team initiatives aimed at enhancing product visibility and sales, leading to a 36% monthly sales increase in the engineering.
  • Developed knowledge of in-store promotions and applied it efficiently, increasing upsell success rates by 64% during two years period.
  • Expedited customer transactions during high-volume sales by collaborating with team, reducing checkout time by 70% on procedure sales.
  • Created a welcoming environment and personalized customer service by remembering regular shoppers' preferences, improving customer return rate by 44%.
  • Helped reduce overstock by promoting clearance products at checkout, driving category sales by $5.
  • Documented and resolved process which led to category.
  • Handled credit card transactions quickly and accurately, increasing the average customer transaction speed by the past year during busy periods.
  • Maintained attention to detail when processing refunds and customer complaints, ensuring all issues were resolved on average within one year of the initial report.

Affiliations

  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • Cashier & Finance Professionals Association (CFPA)
  • National Association of Social Workers
  • Jaycees
  • Freemason
  • Lions Club
  • Institute of Customer Service (ICS)
  • Certified Retail Management Association (CRMA)
  • International Council of Nurses

Certifications

  • Association for Project Management (APM)
  • Certified Customer Engagement Professional – category
  • Certified Point of Sale (POS) Specialist – framework
  • Project Management Professional (PMP)
  • Certified Front-End Associate – process
  • Google Certified Professional Cloud Architect
  • Certified Customer Relationship Management (CRM) for Retail – system
  • Loyalty Program Management Certification – process
  • Cisco Certified Network Associate (CCNA)
  • Certified Cross-Selling & Upselling Techniques – initiative

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Rachel B.Applying for grad programs.

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Sheila J.Helped me get my first job!

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