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Skills

  • Client relations
  • Creating and running merchandising programs
  • Deboning meat
  • Bending, stooping and turning
  • Method license
  • Heavy lifting
  • Safety processes and procedures
  • Customer-focused
  • Daily specials memorization
  • Electric pallet jack operation

Work Experiences

  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Completed physical inventory counts each several months.
  • Was in charge of replacing damaged or missing products in a timely and efficient manner.
  • Was in charge of balancing tills, handling cash, processing credit card payment batches, and making bank deposits.
  • Inspected aisles and procedure areas for spills or process issues and alerted Overnight Crew Member for immediate cleanup.
  • Verified the ages of over 15 customers on a daily basis and stopped serving inebriated customers.
  • Ensured a safe and secure working environment by initiative.
  • Completed cash transactions in a timely and accurate manner.
  • Was in charge of customer service, which included training employees, overseeing operations, and quickly resolving issues.
  • Washed silverware, dishes, cooking utensils, equipment, and displays for buffets, restaurants, and banquets.

Summaries

  • Recognized for method, hygienic habits, and dependability.
  • Expert
  • An aspiring food service professional and culinary arts student looking for work in a posh fine-dining establishment.
  • Overnight Crew Member is capable of efficiently and accurately processing customer transactions and bag items.
  • Physically fit and energised, with a flexible schedule and a flexible mindset.
  • Focused on customer service
  • Have a lot of experience in program settings.
  • Articulate
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Have an energetic personality and a strong work ethic as Overnight Crew Member.

Accomplishments

  • Documented and resolved category which led to metric.
  • Minimized disruptions during unscheduled deliveries by developing an inventory docking strategy, reducing shift delays by 59% minutes.
  • Reduced workplace accidents during overnight shifts by 57% through the successful introduction of new safety monitoring protocols.
  • Resolved product issue through consumer testing.
  • Reduced restocking errors by monitoring inventory and using effective organization techniques, improving product locating accuracy by 15%.
  • Proactively identified low-stock items by conducting thorough inventory checks, reducing stockout occurrences by 61% over 9 months.
  • Maintained accurate and complete stock levels during shifts, reducing stock discrepancies by 71% over 8 months.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Recognized for outstanding customer service.
  • Recognized for initiative.

Affiliations

  • Advancement for Retail and Wholesale Leadership Program
  • Retail Workers Union
  • Occupational Safety and Health Administration (OSHA)
  • Society of Women Engineers
  • Hazmat Certification Training
  • National Association of Social Workers
  • Grocery Manufacturers Association
  • International Council of Nurses
  • Supply Chain Management Association (SCMA)
  • American Marketing Association

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Customer Complaint Resolution Certification
  • Certified Professional in Merchandising (CPIM)
  • Professional in Retail Management (PRM) Certification
  • Certificate in Handling Freight and Warehousing
  • Certified Public Accountant
  • Google Certified Professional Cloud Architect
  • OSHA: Food Handling
  • Certified Public Accountant (CPA)
  • CompTIA Network+

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