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Skills

  • Metric equipment
  • Customer-service oriented
  • Inventory management
  • Administrative assistance
  • Workflow planning
  • Workflow coordination
  • Proficient in Asana
  • Payroll and budgeting
  • Classroom supplies ordering
  • Administrative support specialist

Work Experiences

  • Ensured continuity among corporate and divisional work teams by documenting and communicating actions, irregularities, and ongoing needs.
  • COB (Coordination of Benefits) was calculated by me.
  • Sought advice.
  • Prepared project documents according to the project manager's, team's, or client's specifications.
  • Maintaining an orderly and clean control room aided in efficient document processing.
  • Assigned responsibilities to a team of 15 office workers.
  • Collaborated with internal staff to process documents and send them to the closing department.
  • Processed 7+ 18 months invoices for a 11+ employee organization while keeping accurate records.
  • Updated the framework and program tracking spreadsheets with new information.
  • Reproduced documents by printing them from electronic sources like email attachments, PDF files, and cloud storage.

Summaries

  • Innovative
  • Knowledgeable of current data regulations and a strict adherence to all rules in order to maintain data integrity.
  • Seek to contribute 14 years of Miscellaneous experience and take on a challenging position dedicated to improving system operations and internal workflows.
  • Versatile
  • Service-driven
  • Bringing a detail-oriented and decisive nature to the table, as well as sound judgment, multitasking skills, and a self-motivated attitude.
  • Accurate and efficient at managing travel arrangements, file storage, and office functions.
  • Verifies documents, investigates problems, and implements effective solutions.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Highly skilled in all aspects of business finance, including payroll, accounts payable/receivable, and budgeting.

Accomplishments

  • Earned “Innovation Award” in 2018.
  • Scheduling: Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Improved document accessibility by 49% using intelligent document indexing and metadata tagging systems.
  • Converted over 18 physical records to a digital format, achieving a 32% increase in workforce productivity.
  • Executed rapid deployment of document imaging systems, enabling 8 remote branches to access digitized records in real-time, improving collaboration.
  • Scheduling: Organized technician schedule for customer jobs.
  • Collaborated with the records management team to process and scan 5 boxes of information, completing the task 68% weeks ahead of schedule.
  • Completed equipment maintenance scheduling, reducing scanner downtime and improving document processing continuity by 32%.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.

Affiliations

  • International Council of Nurses
  • Institute of Certified Records Managers (ICRM)
  • International Association of Administrative Professionals
  • ARMA International (Association of Records Managers & Administrators)
  • International Institute of Business Analysis (IIBA)
  • Information Systems Security Association (ISSA)
  • Society of American Archivists (SAA)
  • Interdepartmental Task Force on Digital Transformation – engineering
  • Project Management Institute
  • American Health Information Management Association (AHIMA)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certification in Optical Character Recognition (OCR) Software Solutions - initiative
  • SHRM Certified Professional (SHRM-CP)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Scanning Professional (CSP) - Institute for Certified Records Managers
  • Certified Information Professional (CIP) - metric
  • Information Governance Professional (IGP) - ARMA International
  • Advanced Metadata Tagging Certification - Cedar Works
  • Project Management Professional (PMP)
  • Advanced Document Imaging and Capture Certification - AIIM

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