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Skills

  • Contract negotiation with beauty product vendors
  • Makeup artistry
  • Outstanding client retention
  • Cosmetology
  • Eyelash treatments
  • Highlights and lowlights
  • Application of eyelash extensions for different lifestyles
  • Cosmetic sales
  • Networking expertise
  • Compliance with framework sanitation guidelines

Work Experiences

  • Listened to the client's preferences for the look created by eyelash extensions and recommended the best products for the job.
  • Educated clients about products and self-maintenance for healthy hair based on their needs and preferences.
  • Guests consistently gave me high marks for my performance.
  • Assessed the client's needs and suggested treatments and strategies for achieving the desired result while preserving hair health.
  • Scheduled over 7 daily customer appointments in Adobe Creative Suite.
  • Achieved a 50% growth in top-tier client base.
  • Used scissors, trimmers, clippers, razors, and brushes, resulting in a 9% customer satisfaction rate on over 6 customers.
  • Increased return customers by 10% through cutting, coloring and styling clients' hair with precision.
  • Kept track of customer preferences and services provided for future reference.
  • Increased return customers by 10% by cutting, coloring, and styling clients' hair with precision.

Summaries

  • Personable and engaging, with a strong desire to build long-term client relationships based on a flexible approach and consistent results.
  • Willing to work long hours to ensure that customers are satisfied and that program receives personalized attention.
  • Through effective communication and active listening skills, a talented professional caters to the needs of clients.
  • Achieved a 77% boost in repeat business.
  • Record keeper who is well-organized and has excellent time management and relationship-building skills.
  • Achieved 30% faster lash application.
  • Beauty treatments and sales expert.
  • Master Cosmetologist with excellent technique and precision performing a variety of beauty services.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • 4 years of experience as a creative procedure professional delivering top-notch services.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Extended service offerings by introducing hybrid and mega-volume lash services, increasing service revenue by 21% over 4 months.
  • Successfully resolved client concerns through active listening and ensuring proper after-care, improving overall feedback and reducing revisits for adjustments by 78%.
  • Stayed current with continuing education in lash enhancement methods, leading to an introduction of client relations, favored by 15 clients in its first month.
  • Optimized client intake processes, leveraging Microsoft Excel to securely and efficiently collect customer data while maintaining a personalized experience.
  • Trained in proper removal and reapplication techniques for damaged lashes, minimizing client discomfort and ensuring consistent results.
  • Collaborated with team of 4 in the development of category.
  • Negotiated vendor contracts for lash extension supplies, securing an 10% savings per order, benefiting both the salon and clients.
  • Partnered with fellow technicians to streamline the customer check-in and seating process, shaving 8 minutes off each appointment, increasing daily bookings.
  • Resolved product issue through consumer testing.

Affiliations

  • Association for Computing Machinery
  • Beauty Skincare and Lash Professionals Alliance
  • American Association of Esthetics Consultants
  • Global Beauty and Lash Artist Network (GBLAN)
  • American Marketing Association
  • Association of Information Technology Professionals
  • National Wellness Aesthetics Association (NWAA)
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • International Eyelash Design Council (IEDC)

Certifications

  • Health and Sanitation Certified by process
  • Certified Volume Lash Artist with Russian Volume Techniques
  • Certification in Silk, Mink, and Synthetic Lash Extensions
  • Advanced Certification in Lash Mapping Design
  • Individual Lash Extensions Certificate by program
  • Infection Control Certification for Beauty and Spa Services
  • Retail Products and Client Education Certification
  • Certified Lash Trainer/Instructor (Educator in Lash Extensions)
  • CompTIA Network+
  • First Aid/CPR Certified

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