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Skills

  • Skilled in final assembly processes
  • Custom frame design
  • Communications
  • Business operations
  • Process improvement techniques
  • Excellent customer service
  • Regulatory compliance
  • Problem resolution
  • Method equipment
  • Conservation-grade framing standards

Work Experiences

  • Achieved improvement over several months.
  • Achieved client satisfaction.
  • Assembled framing materials on-demand.
  • Achieved 49% increase in sales during events.
  • Analyzed competitors.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Boosted client satisfaction.
  • Aligned frames with client's home or office décor.
  • Achieved tolerances within 11mm of specified design parameters.
  • Attracted over 17 new clients.

Summaries

  • Achieved 47% repeat customer rates.
  • Aligned design with artistic visions.
  • Achieved recurring business in 2019.
  • Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance.
  • Self-starter with manufacturing production, assembly, quality assurance, and machine operation and maintenance experience.
  • Articulate communicator able to build rapport with clients and apply customer relationship management techniques to ensure repeat business.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Clear understanding of team leadership and data analysis as well as strategic planning training.
  • Achieved seamless integration of restoration and framing techniques.
  • Collaborated with galleries on high-value projects.

Accomplishments

  • Played a key role in launching a new line of standard frames, driving up product revenue by $9 in the past year.
  • Increased cross-selling revenue by offering custom matting options to 59% of clients, boosting overall sales figures by $2 within three years.
  • Lowered frame wastage by 64% by implementing process improvements in both material cutting and assembly procedures.
  • Partnered with gallery directors to professionally frame high-end collections, resulting in increased exposure for company services.
  • Maintained consistent 5-star client service reviews on Power BI by offering personalized frame recommendations and custom solutions.
  • Earned Lean, enabling the shop to expand into conservation-grade framing, attracting art collectors and increasing revenue by $4.
  • Recognized for achieving outstanding framing precision, leading management to recommend promotion to senior framer within 18 months.
  • Executed conservation framing for high-value artworks, ensuring long-term preservation, and reducing repair or touch-up requests by 75%.
  • Implemented conservation framing techniques for historical documents that preserved condition, minimizing long-term deterioration risks.
  • Spearheaded a project to organize and streamline the tool storage area, resulting in a 66% reduction in time spent retrieving materials.

Affiliations

  • Art Dealers Association of America (ADAA) – Involved in trade shows and exhibitions showcasing specialized framing techniques for high-end art.
  • Freemason
  • Art Handlers Alliance of New York (AHANY) – Engaged in knowledge sharing on art handling, installation, and gallery-quality framing.
  • Association of Information Technology Professionals
  • Toastmasters
  • Association of Professional Art Advisors (APAA) – Partnered on projects that offer tailored framing solutions for curated art collections.
  • National Association of Social Workers
  • American Society of Interior Designers (ASID) – Engaged in cross-industry partnerships with interior designers to provide framing solutions tailored to décor trends.
  • National Retail Federation (NRF) – Involved in workshops on consumer behavior and pricing strategy for niche retail segments like custom framing.
  • International Association of Administrative Professionals

Certifications

  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • Advanced Conservation Techniques for Framers - Brightline
  • Guild Certified Framer (GCF) - Fine Art Trade Guild
  • Diploma in Art Display and Exhibition Design - Ironclad Systems
  • CompTIA A+ Technician
  • Small Business Management for Framing Shops - process
  • CompTIA Network+
  • Certificate in Historic Artwork Preservation - Cedar Works
  • Woodworking and Joinery for Framing - Lakeside Partners

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