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Skills

  • Regulatory compliance
  • Disease management standards
  • Admitting processes
  • Team management
  • First Aid/CPR
  • Goal setting
  • Ethical decision-making in complex cases
  • Comprehensive psychosocial assessments
  • Quality of life guidelines
  • Case management for chronic illness patients

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Clarified care goals.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Collaborated with an interdisciplinary healthcare team composed of nephrologists, nurses, and dietitians, optimizing treatment efficacy and contributing to 34% improvement in patient outcomes.
  • Was in charge of archiving and preparing reports and treatment records.
  • Achieved a 42% increase in treatment adherence.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Acquired $6 in funds.
  • Kept track of case notes on a daily basis and coordinated follow-up to ensure a smooth case management process.
  • Achieved results in 2019.

Summaries

  • Conducted comprehensive psychosocial assessments.
  • Collaborated with interdisciplinary teams.
  • Nephrology Social Worker is a multi-talented Nephrology Social Worker who is consistently rewarded for planning and operational improvements.
  • Achieved 46% improvement in patient satisfaction scores.
  • Achieved zero escalation cases.
  • Clear understanding of client relations and project management as well as budget management training.
  • Advocated for vulnerable populations.
  • Contributed to a 48% reduction in preventable dialysis patient hospital readmissions.
  • Compassionate and results-driven social worker with expertise in identifying and addressing psychosocial barriers to treatment adherence for chronic illness patients.
  • Addressed treatment adherence for chronic illness patients.

Accomplishments

  • Served as the primary liaison between patients and community mental health services, facilitating access to counseling for those dealing with trauma or chronic illness adjustment.
  • Developed team protocols for the referral of patients to regional transplant centers, ensuring 100% completion of psychosocial evaluations within one year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Administered psychosocial assessments for 6 patients per month, providing timely referrals to behavioral health specialists when necessary.
  • Provided case management for 10 End-Stage Renal Disease (ESRD) patients, navigating complex insurance issues and securing over $11 in healthcare fund assistance during 2021.
  • Formed cooperative relationships with national kidney foundations and patient advocacy groups, resulting in increased access to community resources for 13 patients.
  • Conducted policy compliance reviews related to Medicare, Medicaid, and state welfare programs ensuring 45% alignment with regulatory standards.
  • Led interdisciplinary care team meetings, ensuring input from social, nutritional, and clinical disciplines contributed to holistic patient care.
  • Collaborated with nephrologists to assess the psychosocial suitability of 2 patients for kidney transplantation, aiding in successful referral and pre/post-transplant care.
  • Worked closely with financial coordinators to help patients apply and qualify for Medicaid, Medicare, and assistance from non-profits, securing over $6 in funds.

Affiliations

  • Licensed Clinical Social Worker (LCSW) Nephrology Network
  • American Board of Social Work Examiners (ABSWE)
  • Council of Nephrology Social Workers (CNSW)
  • Toastmasters
  • National Association of Case Management (NACM)
  • Association for Computing Machinery
  • Society for Transplant Social Workers (STSW)
  • National Renal Administrators Association (NRAA)
  • American Nephrology Nurses Association (ANNA)
  • Association of People Improving Renal Support (APIRS)

Certifications

  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Chronic Disease Self-Management Program Certification - category
  • Certified Public Accountant (CPA)
  • Board Certified Nephrology Social Worker (BCNSW) - standard
  • Grief Counseling Certification - American Academy of Grief Counseling
  • Certificate in Healthcare Leadership - process
  • ASAM Fundamentals of Addiction Medicine Certification - method
  • SHRM Certified Professional (SHRM-CP)
  • Certified in Healthcare Financial Counseling - metric

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