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Skills

  • Communications
  • Team Leadership
  • Loan application processing
  • First Aid/CPR
  • MS Office
  • Materials preparation
  • Data entry
  • Business operations
  • Relationship development
  • Process implementation

Work Experiences

  • Identified appropriate standard solutions within the anticipated price range by determining customer needs through careful and active listening skills.
  • Transported QuickBooks to three years customer locations.
  • Worked with the parts department to get the parts I needed.
  • Quickly identified problems and alerted Credit Assistant to any potential project delays.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Guided
  • Responded quickly to customer concerns and resolved framework issues using quality assurance and stakeholder engagement.
  • Ensured
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Completed the work outlined on the repair order with efficiency and accuracy.

Summaries

  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Innovative
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Pragmatic
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Focused on customer service
  • Worker who is efficient and solutions-oriented and is committed to data verification accuracy and validity.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Adaptable, tenacious, and capable project manager with over 5 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.

Accomplishments

  • Collaborated with the IT department to integrate Jira, improving credit reporting accuracy across 29% of transactions.
  • Successfully managed a portfolio of 18 client accounts while maintaining 42% on-time payment rates.
  • Increased sales 10% over 6 months.
  • Reduced credit review cycle time by 60%, enhancing the department's operational efficiency.
  • Developed a training manual for new hires, enhancing team productivity by 53% over the course of 14 months.
  • Acted as a liaison between the credit department and external auditors, ensuring compliance with system.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in the underwriting process for corporate loans totaling $11, contributing to a 17% growth in the commercial loan portfolio.
  • Provided ongoing support to the credit manager, facilitating the approval of $2 in new loans within the first 4 months.

Affiliations

  • Institute of Financial Operations & Leadership (IFOL)
  • Society of Human Resource Management
  • Finance and Credit Professionals (FCP) Networking Group
  • Risk Management Association (RMA)
  • Business Credit Management Association (BCMA)
  • National Association for Business Economics (NABE)
  • National Association of Credit Management (NACM)
  • Association for Supply Chain Management (APICS)
  • Lions Club
  • Rotary International

Certifications

  • Global Credit Professional designation by Dun & Bradstreet
  • Certified Public Accountant
  • ServSafe
  • Certified Commercial Credit Professional (CCCP) by the National Association of Credit Management (NACM)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Accounts Receivable Specialist (CARS) by Summit Group
  • Certified in Production and Inventory Management (CPIM) by APICS
  • Certified in Strategy and Competitive Analysis (CSCA) by Ironclad Systems
  • Apple Certified Associate (ACA)
  • Applied Credit Risk Management by Moody's Analytics

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